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Cadillac Mazda of Lake Lanier

2355 Browns Bridge Road, Gainesville, Georgia 30504
Sales: (855) 410-4038
Service: (855) 410-4995
Parts: (855) 410-5250

Makes: Cadillac | Mazda | Service Center

Showroom Hours: 9:00 AM - 7:00 PM Open Now

Excellent
90% Recommend
4.6

39 Lifetime Reviews

Cadillac Mazda of Lake Lanier

Hours: Open Now

2355 Browns Bridge Road,
Gainesville, Georgia 30504
Cadillac Mazda of Lake Lanier Info
Hours
Amenities
About Cadillac Mazda of Lake Lanier

We believe there is nothing more important than the customer. When you arrive at Cadillac of Lake Lanier, they will be greeted by a member of the management staff. You will be introduced to a knowledgeable sales and leasing consultant who will give you all the information you need to make the best decision. There’s no pressure—just impeccable customer care with a personal touch. And long after you drive away from any of our showrooms, you will return time and again to the same exceptional service. Because you are now part of our family. Our family-owned and operated auto group goes beyond the notion of simply selling cars and being friendly. But it doesn’t end there… After you purchase or lease your vehicle, we work with you to keep it running like new. All of our team takes the personal approach because you deserve nothing but the very best! The team does not rely on automated call systems. When you call, you will speak to a real person – a resourceful consultant ready to help! Our luxury dealership will provide exemplary service consistently, whenever and whatever ever you visit the dealership at the time.

About This Dealer | Hours of Operation | Amenities

About Cadillac Mazda of Lake Lanier Learn More

We believe there is nothing more important than the customer. When you arrive at Cadillac of Lake Lanier, they will be greeted by a member of the management staff. You will be introduced to a knowledgeable sales and leasing consultant who will give you all the information you need to make the best decision. There’s no pressure—just impeccable customer care with a personal touch. And long after you drive away from any of our showrooms, you will return time and again to the same exceptional service. Because you are now part of our family. Our family-owned and operated auto group goes beyond the notion of simply selling cars and being friendly. But it doesn’t end there… After you purchase or lease your vehicle, we work with you to keep it running like new. All of our team takes the personal approach because you deserve nothing but the very best! The team does not rely on automated call systems. When you call, you will speak to a real person – a resourceful consultant ready to help! Our luxury dealership will provide exemplary service consistently, whenever and whatever ever you visit the dealership at the time.

Sales/Showroom

Monday 9:00 AM - 7:00 PM

Tuesday 9:00 AM - 7:00 PM

Wednesday 9:00 AM - 7:00 PM

Thursday 9:00 AM - 7:00 PM

Friday 9:00 AM - 7:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

Service

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday Closed

Sunday Closed

Parts

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday Closed

Sunday Closed

  • Preferred Owner Program
  • Service Hostess
  • After Hours Drop-Off
  • Customer Lounge Area
  • Children's Play Room
  • Cable TV
  • Free Coffee
  • Free WiFi
  • Free Drinks
  • Vending Machines
  • Pet Friendly
  • Authorized Parts Store
  • Rental Car Service Nearby
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
39 Dealership Reviews
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vito
7/21/2015
Reason For Visit
Service

"The service dept is the next best thing to sliced bread"

I had an issue with a recent recall & and called the dealership and was scheduled the next AM with no hesitation. The issue was resolve on the spot.

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Customer Service
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Friendliness
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Overall Experience
I Recommend This Dealer: Yes

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Cadillac Mazda of Lake Lanier responded to this review

July 21, 2015

Thank you so much for the kind words, our reputation is extremely important to us! We appreciate your business and the fact that you took the time to do this online review. Please don't hesitate to contact us if we can be of service to you in the future.

Mr Wing
7/10/2015
Reason For Visit
Sales (New)

"Good People"

Have purchased twp vehicles from this dealership, they went above and beyond to make sure I was completely satisfied before i left the showroom. AAAAA+

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I Recommend This Dealer: Yes

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Cadillac Mazda of Lake Lanier responded to this review

July 21, 2015

Thank you so much for the kind words, our reputation is extremely important to us! We appreciate your business and the fact that you took the time to do this online review. Please don't hesitate to contact us if we can be of service to you in the future.

dj88382000
7/09/2015
Reason For Visit
Service

"excellent "

I was really impressed with the customer service when I arrived for service on my vehicle. I was greeted promptly. The work was performed correctly and in a timely manner. I will be bringing all my cars to this dealership for service in the future.

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I Recommend This Dealer: Yes

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Cadillac Mazda of Lake Lanier responded to this review

July 21, 2015

Thank you so much for the kind words, our reputation is extremely important to us! We appreciate your business and the fact that you took the time to do this online review. Please don't hesitate to contact us if we can be of service to you in the future.

guy's car
5/27/2015
Reason For Visit
Service

"Great service"

So far the service is great and it's a pleasure working with Connie. They always let me know what is going on with my car being service and how much more time before it's complete.

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I Recommend This Dealer: Yes

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Cadillac Mazda of Lake Lanier responded to this review

May 30, 2015

Thank you so much for the kind words, our reputation is extremely important to us! We appreciate your business and the fact that you took the time to do this online review. Please don't hesitate to contact us if we can be of service to you in the future.

Stingray
5/26/2015
Reason For Visit
Service

"The Unexpected Happened!"

Went in to address a GM recall on our 06 DTS. Behold, we came out with a new SRX! After sharing the car my wife wanted in the future, the GM and salesman found the exact red SUV on the lot. This trade happened because our salesman was extremely knowledgeable, answered all my questions, put together a good deal - without pressure. When we took the SRX in for courtesy servicing the next day, received the same friendliness and help as when we took the 06 in for the recall.

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Customer Service
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I Recommend This Dealer: Yes

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Cadillac Mazda of Lake Lanier responded to this review

May 30, 2015

Thank you so much for the kind words, our reputation is extremely important to us! We appreciate your business and the fact that you took the time to do this online review. Please don't hesitate to contact us if we can be of service to you in the future.

Cadillac Service
5/26/2015
Reason For Visit
Service

"Satisfied Coustomer"

While small, Cadillac Mazda of Lake Lanier provides the best customer service of any dealership that I have worked with. They listen to all concerns and attempt to do everything possible to resolve any problems. The personnel is friendly and helpful. They keep the customer well informed during any wait.

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I Recommend This Dealer: Yes

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Cadillac Mazda of Lake Lanier responded to this review

May 30, 2015

Thank you so much for the kind words, our reputation is extremely important to us! We appreciate your business and the fact that you took the time to do this online review. Please don't hesitate to contact us if we can be of service to you in the future.

DavidJ
5/03/2015
Reason For Visit
Service

"Great Customer Service"

Nick Jones in sales helped schedule my service and Connie Williams did a great job making sure my vehicle was well taken care of. I'll keep coming back to purchase and service.

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Customer Service
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Overall Experience
I Recommend This Dealer: Yes

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Cadillac Mazda of Lake Lanier responded to this review

May 30, 2015

Thank you so much for the kind words, our reputation is extremely important to us! We appreciate your business and the fact that you took the time to do this online review. Please don't hesitate to contact us if we can be of service to you in the future.

Crystalclear
4/30/2015
Reason For Visit
Service

"Service Department"

This dealership provides the best customer service. I have driven seventy miles round trip for many years to have my vehicle serviced at Cadillac Mazda of Lake Lanier. It's worth the miles and my time. What a great feeling I have after leaving the dealership knowing I have had up-to-date technical expertise and customer care! WOW! to all the wonderful folks in that service department!

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I Recommend This Dealer: Yes

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Cadillac Mazda of Lake Lanier responded to this review

May 30, 2015

Thank you so much for the kind words, our reputation is extremely important to us! We appreciate your business and the fact that you took the time to do this online review. Please don't hesitate to contact us if we can be of service to you in the future.

Mrs. Daniels
4/14/2015
Reason For Visit
Sales (Used)

"Great Dealership"

Nick and Alex made the experience a pleasant one. They both were very knowledgeable and personable. I would definitely purchase my next Cadillac from Cadillac Lake Lanier. Thank you for your excellent service.

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I Recommend This Dealer: Yes

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Cadillac Mazda of Lake Lanier responded to this review

May 30, 2015

Thank you so much for the kind words, our reputation is extremely important to us! We appreciate your business and the fact that you took the time to do this online review. Please don't hesitate to contact us if we can be of service to you in the future.

donfar7
4/02/2015
Reason For Visit
Sales (New)

"Great buying experience!"

I wanted to trade my 2 vehicles for a new CTS Cadillac and was pleased they gave me close to what I hoped for. My salesman Nick worked hard to get the price to work for me with the car I really wanted. He is also very friendly and professional. He is a great teacher with a lot of patience when it comes to showing a new buyer all the new electronic features that come with this car. Alex in finance is great to work with! I enjoyed his sense of humor during my dealings with him. He is also very professional and thorough. He helped me get the extended warranty I like to have and kept the costs within my budget. He also called the next day and gave me one more year - with NO extra cost! I didn't expect it and it was a great surprise! I certainly appreciated his efforts! All in all, I had a very good experience with Cadillac of Lake Lanier and would definitely recommend them. I should also say that all the staff there were friendly with a smile and that makes a difference when you walk in the door - even after I bought the car! I wanted to mention that Mary Carey is a peach! She is always busy, but takes the time to smile and chat a bit and made me feel very welcome - she is a great addition to this dealership!

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I Recommend This Dealer: Yes

Employees dealt with

Mary Carey

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Cadillac Mazda of Lake Lanier responded to this review

May 30, 2015

Thank you so much for the kind words, our reputation is extremely important to us! We appreciate your business and the fact that you took the time to do this online review. Please don't hesitate to contact us if we can be of service to you in the future.

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