"Super Service Dept and Superb Detailing Dept A+"
Had my 06 Ford Rangers tires rotated and balanced as well as the oil changed by the Service Dept at Cadillac of Lake Lanier this week. Super easy drop off, and vehicle was completed within the hour as promised.
Their new waiting room has couches and a big screen TV that you can control. There was also free phone charging stations and WIFI. Before leaving I decided to also have my interior cleaned by their Day Spa detailing services that Lake Lanier offers. When truck was completed I had a brand new looking interior. A+ to Tony H who took the time to get all stains removed from seats. I highly recommend Lake Lanier Cadillac from Sales to Service. Thanks for work well done.
"I had a wonderful experience with my salesman Mr nadir "
Had a wonderful experience with your dealership Mr nadir help me make the right the decision on choosing the right car for me and my family
"Poor response "
I have had nothing but a very disappointing experience from all aspects of this dealership. I would not recommend them for a purchase. The first issue I had was the advertised web price. After I decided to purchase, they wanted to charge extra for the finish/strips and the dealer certification. The auto had both of these in the advertisement, it was not as if they were added after the car was advertised. Then I had issues getting my tag, as errors were made by them on the odometer reading. Worse of all was getting a response from any one at the dealership. A lot of talk, little action. I have since traded this vehicle and spoke with Doreen English about getting a refund on the items that I paid for and am due back to me. I followed the instructions she gave and emailed her the information. It has been almost 2 months and I have not as much as got an acknowledment. I should not be suprised, I was told many dealerships do not like to return these funds, it evidently either comes out of their pocket of leaves a negative mark on them and this is the experience I have had with Cadillac of Lake Lanier since I first purchased from them.
I would warn anyone to stay away!!!!