Caliber Motors Inc. Mercedes Benz

Reason for Visit: Service

I recommend this dealer: No

My Review of Caliber Motors Inc. Mercedes Benz:
Poor communication- they never call to tell car is ready, what is going on. Most servicing is not done in a day.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Caliber Motors Inc. Mercedes Benz:
i would appreciate if your employee would not get to close almost up in your face with a pressuring gesture its like they want you to buy right then or leave i like taking my time on looking around each and every dealer what there prices are if i like it or not it is up to me if i want to spend my hard earned money on your company so until i find and like what i want then i will spend my money on it.....

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Caliber Motors Inc. Mercedes Benz:
Service department: Quality work performed for a good price and work completed on-time. A free loaner C240 was provided, even though I didn't buy the car there. Good communication from the Service Advisor to the customer.

Sales department: Relaxed, no pressure, no attitude, and helpful. Would rather build a long term customer relationship than force you to buy something on the spot.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Caliber Motors Inc. Mercedes Benz:
I have purchased a G500 and CL55 from Ken Nam. He is a gracious gentleman and I got excellent prices.
The service department has solved several very complex problem in a timely manner. This is especially significant with the G500, which most dealerships do not have properly trained staff to address.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Caliber Motors Inc. Mercedes Benz:
Bought and serviced my '95 Mercedes there. The service advisors do not appeared to have experienced significant turnovers over the nine years I've visited. They are always professional and straight forward; on top of the great service, their service rates have always been reasonable. I have never paid more than $40 for simple oil change and major services are always 10 to 20% below those charged by Fletcher, Downtown LA Motor, House of Import, etc.<br><br>I believe Caliber is the best hidden secret in Southern California.

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