Reason for Visit: Sales
I recommend this dealer: No
My Review of Campbell Ford Lincoln-Mercury:
Terrible place. I wished I hadn't bought my SUV there.There are lots of dealerships that truly want your business and are willing to treat you nice.
1. The sales manager sweetened the deal by including free oil changes for 5 years. Turns out that you MUST have all your maintenance done there. So every time you bring your car in you must pay a minimum of $48 (before taxes). It averaged about $1000/year on maintenance. They even charge 0.3 hours to check the tire wear.
2. Upon receipt of the vehicle they gave me a "Vehicle Report Card" in which it stated that the brakes needed to be changed very soon. The front had 2mm remaining and the rear 3mm.
I guess they expected me to get the work done there. I bought new pads for my car and when I went to install them found that they were nearly new.
3. My dad went in to see if they could help him with the wiring so he could hook up the trailer hitch. They told him that he wasn't a client and it cost money to photocopy.
I really regret buying my car there. That mistake wont happen again.
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