Cape GMC Pontiac Inc

Reason for Visit: Service

I recommend this dealer: No

My Review of Cape GMC Pontiac Inc:
TOOK 01 GRAND AM IN UNDER WARRENTY ON COMPLAINT OF NOISE FROM FRONT WHEELS. DEALER HAD SERVICE BULLETIN INSTRUCTING THEM TO CLEAN FRONT WHEELS AND REPLACE GOODYEAR EAGLE TIRES WITH NON-RIBBED TIRES. TOOK FOREVER TO GET THE FRON TIRES REPLACE. WHEN TIME CAME TO DO MY NORMAL TIRE ROATION, THE REAR TIRES WERE PLACED ON THE FRONT AXLES AND MADE THE SAME IRRITATING SCRAPING/SCRUNCHING NOISE. DEALER DID NOT WANT TO REPLACE THE TIRES THAT WERE ROTATED TO THE FRONT EVEN THOUGH THE SERIAL NUMBERS WERE COVERED BY THE SERVICE BULLETIN. HAD TO CALL THE PONTIAC DEALER SERVICES NUMBER IN THE OWNERS MANUAL TO FORCE THE DEALER TO REPLACE THE #$!@ TIRES THAT WERE COVERED UNDER PONTIACS OWN SERVICE BULLETIN. NEVER AGAIN WILL I DO BUSINESS WITH THEM.

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