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Capital Toyota, Inc.

Chattanooga, TN

Overview
Employees
Reviews
Vehicles
4.8
1,747 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,747 reviews

July 16, 2025

Luke Hefner was extremely helpful when we bought a new car. Very polite and friendly.- More

by Nancyhayes7478
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Nancy! We're so happy to hear that Luke provided such a helpful, polite, and friendly experience during your new car purchase. He truly has a gift for making guests feel comfortable and cared for, and we’ll be sure to pass along your kind words to him! We’re honored you chose Capital Toyota and thrilled to welcome you to our family. Enjoy every mile in your new vehicle and know we’re always here whenever you need us! 🚗✨ Your Capital Toyota Team

July 15, 2025

Bryan and the guys did a great job. All were very nice, polite and helpful More

by terriscruggs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bunch
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Jul 28, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! 💛 We’re thrilled to hear that Bryan and the team took such great care of you. It’s always our goal to make every visit friendly, helpful, and as smooth as possible and it means so much to know you felt that from everyone you interacted with. We’re grateful you chose Capital Toyota and look forward to serving you again down the road!

July 14, 2025

We had a fantastic experience working with Bryan Bunch. From the moment we walked in, he treated us with professionalism, honesty, and respect. He was knowledgeable and helpful without ever being pushy or More

by Sawyer 4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bunch
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Aug 08, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your fantastic experience! We’re thrilled to hear Bryan’s professionalism, honesty, and genuine care made your visit smooth and enjoyable. His dedication to listening and treating every guest with respect truly reflects the spirit of Capital Toyota. We agree — Toyota is lucky to have him, and so are we! We appreciate your kind recommendation and look forward to welcoming you, your family, and friends back anytime.

July 14, 2025

The staff are polite, respectful, ready to help, and very knowledgeable! I really appreciated their support! More

by sprucek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re delighted to hear our team’s politeness, respect, and knowledge made a positive impact on your experience. Supporting our guests with care and expertise is what we strive for every day. We look forward to assisting you again whenever you need us!

July 12, 2025

Luke was extremely helpful with our decision to purchase our rav4. He was very kind and respectful. More

by Yayabk1950
Recommend Dealer
Yes
Employees Worked With
Brandon Painter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your experience! We’re thrilled to hear that Luke was so helpful, kind, and respectful as you made your decision to purchase your new RAV4. He truly enjoys guiding our guests with care and attention every step of the way. Enjoy your new adventure with your RAV4, and please know we’re always here if you need anything!

July 12, 2025

Bryan was a spectacular and very diligent in getting us what we wanted. I would highly recommend him to anyone looking to purchase a vehicle. More

by randywallace78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
Report | Print
Jul 14, 2025 -

Capital Toyota, Inc. responded

Thank you so much, Randy! We’re thrilled to hear that Bryan was spectacular and diligent in helping you find exactly what you wanted. He truly enjoys going the extra mile to make every guest’s experience exceptional. Your recommendation means the world to us, and we’re grateful you chose Capital Toyota!

July 11, 2025

Bryan made the entire process smooth and easy. I am very happy with the condition of my vehicle and would recommend this dealership to friends. More

by abbieburt625
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Bunch
Report | Print
Aug 08, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re delighted to hear Bryan made the process smooth and easy, and that you’re happy with your vehicle. Your recommendation means a lot to us! We look forward to serving you and your friends anytime.

July 11, 2025

Great service, super helpful with finding what we were looking for and helped us customize the car we wanted to our liking. More

by ericavans123
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bunch
Report | Print
Jul 14, 2025 -

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re delighted to hear our team provided great service and helped you find and customize the perfect car just the way you wanted. Making your vision come to life is what we love to do! Enjoy your new ride, and please don’t hesitate to reach out if you need anything else.

July 10, 2025

Luke and Nic were awesome! ! Helped me upgrade from a 2014 Camry to a 2023 Camry XSE. Great people 😁 More

by Juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your experience! We’re so glad Luke and Nic could help you upgrade from your 2014 Camry to a stunning 2023 Camry XSE. They’re great people who love making every guest’s visit special. Enjoy every mile in your new Camry, and we look forward to seeing you again soon!

July 10, 2025

The dealership in my opinion is a great dealership but when I got in my vehicle to leave I found the vehicle parked on a hill without the emergency brake on. As I shifted from park to reverse I heard a lo More

by Niteman282
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2025 -

Capital Toyota, Inc. responded

Thank you for your feedback and for recognizing us as a great dealership. We sincerely apologize for the concern you experienced with the emergency brake not being engaged properly. Your safety and peace of mind are our top priorities, and we take this very seriously. We will be addressing this with our entire team to ensure every vehicle is securely parked, especially on hills, to prevent any risk of damage. Thank you for bringing this to our attention—it helps us improve our service and care for our guests even better. Please don’t hesitate to reach out if you have any questions or if there’s anything we can do to assist you further. We appreciate your trust in Capital Toyota and hope to provide you with a flawless experience next time.

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