Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capital Toyota, Inc.
Chattanooga, TN
1,747 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area.
Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information.
Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,747 reviews
September 26, 2025
Courteous and quick service. Services explained up front and estimate given. Comfortable reception area to wait. Services explained up front and estimate given. Comfortable reception area to wait. More
by abluze
Employees Worked With
September 26, 2025
Luke was a great salesman! Would highly recommend, he was not pushy and let us take our time. Literally drove 3 different cars. Curry the manager was also super nice and pe Would highly recommend, he was not pushy and let us take our time. Literally drove 3 different cars. Curry the manager was also super nice and personable. Helped us get exactly what we needed. Would highly recommend Capital Toyota, Luke and Curry! Will definitely be doing business with them again in the future. More
by Amanda Day
September 25, 2025
I’ve been working with Capital Toyota for last month for a Thundra. My sales representative was Aaron Sterzik and he worked to find me model I wanted. He worked with me and management to get me pricing I wa a Thundra. My sales representative was Aaron Sterzik and he worked to find me model I wanted. He worked with me and management to get me pricing I was looking to pay. This is my 3rd new vehicle I have purchased from Capital Toyota since 2016. More
by SemperFi
Employees Worked With
September 24, 2025
A fiend recommended the dealership, specifically Luke Hefner. He made the experience smooth, simple and actually enjoyable. I have previously despised purchasing vehicles because of the hassle. Luke will Hefner. He made the experience smooth, simple and actually enjoyable. I have previously despised purchasing vehicles because of the hassle. Luke will be one I contact again for future vehicle needs. More
by shehalljow
Employees Worked With
September 22, 2025
We have used Capital Toyota service with all of our Toyotas. They are friendly, courteous and trustworthy. Toyotas. They are friendly, courteous and trustworthy. More
by K9kay
Employees Worked With
September 19, 2025
Been truck hunting for about a month or so now. Narrowed it down and had a game plan on what I wanted. Luke walked up to me and showed me a Tacoma that I never seen before. Luke is extremely smart Narrowed it down and had a game plan on what I wanted. Luke walked up to me and showed me a Tacoma that I never seen before. Luke is extremely smart and knows what he is doing. Made this whole things very easy and comfortable. I would highly recommend him to any of my friends and family who is looking to buy a vehicle. he will help you find the perfect vehicle to fit your lifestyle. Thank you Luke More
by Boothryan99
September 18, 2025
Luke was amazing to work with! Was quick and easy. He’s a man that is honest and has Christian values. He will treat you right!! Was quick and easy. He’s a man that is honest and has Christian values. He will treat you right!! More
by Lucy7930
September 18, 2025
As always, an easy and pleasant experience when purchasing my Highlander. Patrick and the sales staff make the process pleasant and professional. purchasing my Highlander. Patrick and the sales staff make the process pleasant and professional. More
by shicks
September 18, 2025
Great place, snacks could be better. Maybe some mini Oreos or muffins. Chips would be cool, maybe some yogurt parfait. Wouldn’t be too much to set out a fruit tray, or charcuterie board Maybe some mini Oreos or muffins. Chips would be cool, maybe some yogurt parfait. Wouldn’t be too much to set out a fruit tray, or charcuterie board with some smoked meats and cheese. I really like the ones that have fruit in there too. They had coffee that gave “gas station” vibes, would have rather had juice or maybe mini diet cokes like Lexus has. Just heard that KIA offers fresh baked cookies. Come on guys, get on board. I’m thinking maybe just toss this idea out there, but what about a full service buffet, Golden Corral style. Just a thought. More
by Camrygirl
Employees Worked With
