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Capital Toyota, Inc.

Chattanooga, TN

4.8
1,747 Reviews
Capital Toyota has been serving Chattanooga, TN and the surrounding Hamilton County area since 1967. In fact, we were the very first Toyota dealer in the state of Tennessee. We specialize in the full line up of Toyota and Scion products including the best-selling car in the world, the Toyota Camry. Other Toyota cars include the Corolla, Highlander, Tacoma, and the Tundra. And if you are considering a pre-owned vehicle of any make or model, then you have come to the right place. We have one of the largest inventories of Pre-Owned Vehicles in the area. Capital Toyota is one of the most complete car dealerships around. If you have an automobile need of any kind, we can deliver! Please visit our Service Center, Parts Center, Collision Center, Detail Center, or Finance Center for more information. Here at Capital Toyota, we strive to treat each customer as we would a guest in our home. Furthermore, Capital Toyota treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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5808 Lee Highway

Chattanooga, TN

37421

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Showing 1,747 reviews

September 05, 2025

We were able to get an appointment for the next day Capital was open right after a holiday. The waiting room was comfortable and there was a water dispenser and coffee for those who drink. More

by Earl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Service 5stars excellent on details and patience
Sep 11, 2025 -

Capital Toyota, Inc. responded

Thank you for your feedback and for choosing Capital Toyota! We're delighted to hear that we could accommodate your appointment promptly after the holiday and that you found our waiting room comfortable with amenities like the water dispenser and coffee. Your satisfaction is important to us, and we appreciate your kind words. We look forward to serving you again!

September 05, 2025

Nicholas was so helpful, nice, and informative. He answer every question I had with efficiency. He made our car shopping experience seamless. More

by Jdhurt1043
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Galindo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your experience! We’re so glad Nicholas could make your car shopping seamless and answer all your questions with efficiency. We truly appreciate you choosing Capital Toyota and look forward to serving you again!

September 04, 2025

Luke was super helpful and made the whole process easy. No pressure, just great service! More

by kea423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Capital Toyota, Inc. responded

Thank you for your fantastic feedback! We are so pleased to hear that your experience was easy and that you felt no pressure. We believe that great service is the most important part of the car-buying process. We truly appreciate your kind words and are glad that our team could be so helpful. We look forward to seeing you again in the future!

September 04, 2025

90k mile service has the truck running like new! Capital and there team always does a good job. Thanks More

by rhsine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Shuford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Capital Toyota, Inc. responded

Thank you for your kind words! We’re thrilled to hear that the 90k mile service has your truck running like new. Our team at Capital Toyota is dedicated to delivering top-quality service, and we truly appreciate your support. We look forward to keeping your vehicle in great shape!

September 03, 2025

Luke was a great guy! Come buy a car from him!! Very easy to deal with. More

by Spoons&pearls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Hefner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Capital Toyota, Inc. responded

Thank you so much for sharing your kind words! We’re so glad to hear Luke made your car-buying experience easy and enjoyable. He truly loves helping our guests find the perfect vehicle, and your recommendation means the world. We’ll be sure to share your praise with him! Your friends at Capital Toyota 🚗❤️

September 03, 2025

You don’t want me to leave an honest review. But , the next time, I’m ABSOLUTELY going to leave a honest review. One I won’t take down. More

by sgaboy1967
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Levi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lundeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandy Leamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary McCulloch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donnie Thacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your feelings with us. We never want any of our guests to feel unheard or discouraged from leaving an honest review. Your experience and feedback are very important to us, and we’d love the chance to better understand what happened so we can make it right. Please reach out to us directly at 423-892-0661 so we can listen and work toward a resolution.

August 31, 2025

I recently traveled from Michigan to Capital Toyota to purchase my new Supra, and the experience was absolutely worth the trip! From the moment I arrived, Kamryn, my sales representative, made me feel com More

by SKowaleski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamryn Sliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Capital Toyota, Inc. responded

Thank you so much for making the trip from Michigan to purchase your Supra with us! We’re thrilled to hear that Kamryn and Curry made your experience smooth, stress-free, and truly enjoyable. Your kind words about their care and professionalism mean the world to our team. We’re honored you chose Capital Toyota for such an exciting purchase, and we hope every mile in your Supra brings you joy. Welcome to the Capital Toyota family. We can’t wait to see you again down the road!

August 31, 2025

Excellent service. Very attentive to details. Service advisors and sales man are very friendly and good at what they do. More

by jlcalbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Capital Toyota, Inc. responded

Thank you for your kind words! We’re so glad to hear our team’s attention to detail and friendly service made a great impression. Our advisors and sales team truly enjoy helping our guests, and your feedback means so much. We look forward to serving you again anytime!

August 31, 2025

Staff Bradley is attentive to my needs for my car and was able to explain well everything after the service! More

by jvestacio92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Harmon
Sep 11, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your experience! We’re so glad to hear Bradley took great care of you and made sure everything was clearly explained after your service. We’ll be sure to pass along your kind words to him. We appreciate you choosing Capital Toyota and look forward to serving you again!

August 29, 2025

Bryan and the sales team at Capital Toyota went above and beyond to get me the best deal possible. I highly recommend shopping with them the next time you need a vehicle. More

by Rdeprimo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandler Capehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curry Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bunch
Aug 29, 2025 -

Capital Toyota, Inc. responded

Thank you for sharing your experience! We’re thrilled that Bryan and our sales team could go above and beyond for you. Your recommendation means a lot and we look forward to helping you or anyone you send our way in the future!

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