Capitol Chevrolet
Salem, OR
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336 Reviews of Capitol Chevrolet
Bought vehicle new, 2022 Chevrolet Camaro. Complete Lemon. Brand new vehicle stereo and ac, plus all touch screen have never worked. Vehicle has been in 4 times in a year to fix. Every time I Complete Lemon. Brand new vehicle stereo and ac, plus all touch screen have never worked. Vehicle has been in 4 times in a year to fix. Every time I have to take day of work. They refuse to offer loaner vehicles. I had to cancel my appointment and get keys back, because of horrible customer service. More
Knowledgeable, go out their way, helpful, above & beyond, professional, cover everything, highly impressed & have already recommended them. Lukas is absolutely great! professional, cover everything, highly impressed & have already recommended them. Lukas is absolutely great! More
I worked with Craig Puff to find the right truck: he was friendly, knowledgeable, and really went the extra mile for me. He never pressured me, and worked hard to help me out (continued to search and check friendly, knowledgeable, and really went the extra mile for me. He never pressured me, and worked hard to help me out (continued to search and check in for days after my first visit, was super helpful through the whole process). I definitely recommend working with him! More
Casey Watanbe sold me my Silverado. He was extremely helpful, knowledgeable, and friendly. He made the experience so easy. I am enjoying my truck! I highly recommend Capital Chevrolet. helpful, knowledgeable, and friendly. He made the experience so easy. I am enjoying my truck! I highly recommend Capital Chevrolet. More
Unlike my experience in Stayton at the Chevy dealer, Capitol Chevrolet service department was excellent! Mark my service advisor followed my warranty repair on 2021 Silverado 1500 every step of the way. Capitol Chevrolet service department was excellent! Mark my service advisor followed my warranty repair on 2021 Silverado 1500 every step of the way. Communication was excellent with their texting and messaging system. Mark at the service department even offered a loaner truck. After they receive the needed part my truck was quickly repaired. Capital Chevrolets excellent shuttle service took me both ways during the repair. I would highly recommend the Capitol Chevrolet service department. Glen. M More
Poor communication. Took over a week to ultimately learn there was an issue with battery. My appointment was on a Tuesday and got no word until I checked Thursday and They had not even gotten to it. Said there was an issue with battery. My appointment was on a Tuesday and got no word until I checked Thursday and They had not even gotten to it. Said they would try to get working on it that Thursday. Ok not a huge issue at this point. No word as of lunch on Monday. Called and had to leave a message. Finally got a hold of a manager and expressed my frustration at how long this was taking. Then the service advisor just miraculously called the second the manager hung up. Car still not done till Tuesday. One week for a battery and when I went there no offer to give any kind of discount. I have never left a review for any business. Until now. This Chevy service department is over extending themselves as there had to be a line of at least a dozen cars waiting to check in. Never again will I go back to the service department here. I will tow my car to suburban Chevrolet before I ever go back here. Poor communication and no desire to try to make things right. $365 for a battery is ridiculous. The management staff should be embarrassed. More
My wife and I found the employees at Capitol Chevrolet both personal and professional. The sales staff stayed with us right up through setting up the computer passwords and answering questions about other both personal and professional. The sales staff stayed with us right up through setting up the computer passwords and answering questions about other features. Sorry we took this long to say thank you! More
Casey Watanbe helped get my dream car. 2 thumbs up. He was very knowledgeable and friendly. You won't go wrong going to capital chevrolet. was very knowledgeable and friendly. You won't go wrong going to capital chevrolet. More
I’m not much for words but the wife and I spent Memorial Day looking at a lot of vehicles on several lots with a final stop back to Capital Chevrolet where Marcos,Casey and Jamie all made the purchase of th Day looking at a lot of vehicles on several lots with a final stop back to Capital Chevrolet where Marcos,Casey and Jamie all made the purchase of the wife’s 2021 trax a great experience which in fact led to a second purchase of a 2019 Denali the same day just hours apart. They made our experience very good and we would recommend them to everyone that needs a new car or truck and wants to go home knowing they got a great deal and were treated fairly but all. More