Tiffany Hernandez with Capitol Chrysler Dodge Jeep on the Blvd. I had inquired about two vehicles on Tuesday and let her know I would be coming in on my lunch break to look at them. She had both of them pulled up side by side when I got there and had somebody ready to look at my trade in. I let her know which one I was most interested in and told her I would talk it over with my husband that evening. She text me shortly after leaving and told me the trade it price and asked if I would like to test drive it over night so we could get a good feel for the van. I took her up on the offer. After taking it home I had texted her and told her we would like to buy it. I had planned on driving it on yesterday and closing the deal. She was supposed to be off work, but was going to come in anyway. Yesterday morning we had some issues with the key fob and cold not get into the van without the alarm going off. She talked to the service department and told us some things to try, none of which worked. She ended up driving out to our house and bringing the second key to us, which worked. She said they would fix the issue (the ignition said defective key once we got in) and have it detailed and ready for us to pick up today. We went in and closed the deal last night ALL ON HER DAY OFF. She was so great, it was more like I was dealing with a friend than a grumpy car salesperson. They total time spent in the dealership was less than 30 minutes between the two days! She had all the paperwork ready for us when we got there. For a busy mom, that was amazing! If anyone is looking for a great sales person, she is the one to go to!
I Recommend This Dealer:
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