When I'm shopping for an item the type of customer service received plays a great part in me purchasing an item from a retailer. Let me tell you a short story about my visit to another dealer. My sister wanted me to try out a Honda CV-R. I visited the Honda dealer here in town. I parked my car and walked around the lot looking at their products, no one came on the lot to assist me. I then went inside and looked at the car on the show room, even opened the door and looked inside. There were several sales people inside and still no one bothered to assist me. I had spent approximately 20 minutes at this location and still no assistance. Based on this type of customer service, I knew they would not get my business. I walked out and left this dealer.
When I drove into Capital Chrysler, the salesman was following me on the lot as I drove in. I received excellent customer service from this dealer while purchasing my new 2015 Jeep Compass.
I Recommend This Dealer:
Lawrence Russell, his manager and the financial manager.
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