They were all extremely professional and friendly. They provided satisfactory answers to all of my questions without tricks or gimmicks. The entire process of buying a new car went smooth and timely.

Was this review helpful to you?    Yes | No Thank you

The people were very helpful and went out of their way to accommodate me and my needs. This is the second Honda Civic Hybrid I have purchased from Capitol Honda and my daughter has purchased two Honda Civics. I highly recommend Capitol Honda!

Was this review helpful to you?    Yes | No Thank you

I am a Consumer Advocate and have helped facilitate 4 new car sales for clients at Capitol Honda. When it came time to buy a new car myself, going to Capitol Honda was a no-brainer. However, I do extensive research before going into ANY car dealer and take in my online findings. I dealt with Tom Loi and, as always, found my buying experience very pleasurable. Tom Loi is the man to see when dealing for a car, but you HAVE to go into ANY car dealership with FACTS. We were each straight talkers, fact-based, and didn't want to waste each others time. Tom was a pleasure (!!!) to deal with and I got a GREAT deal! Thanks, Tom Loi and Capitol Honda, for a great buying experience!!

Was this review helpful to you?    Yes | No Thank you

The people of Capitol Honda were polite and courteous. They were good in helping me find the right car for my family. They were patient in showing me the vehicles that I was interested in. They showed me the options and comparisons of the models of the vehicles I had in mind. They were honest and respectful of my choice of vehicle. There was no pressure sale or misleading qoutes on the vehicle pricing. Lastly,I got a low interest rate on my car loan.

Was this review helpful to you?    Yes | No Thank you

This dealership is very good! I am very satisfied! The workers at the dealer were very helpful and thoughtful. I highly reccomend this place to everyone looking for a honda!

Was this review helpful to you?    Yes | No Thank you

I got a referral from Costco made an appt with the person who contacted me via phone & email and then was "assigned" another salesperson when I got to the dealership. If this had not been the only dealership that had the specific car & options I wanted, I would go elsewhere in a nanosecond. The salesperson (Robert Contreras) was not knowledgeable at all about he CR-V we wanted and was unable to explain the navigation system. All of the sales forms (David Melkomiam) had to be printed twice due to errors. And we waited 3 hours for that to happen due to the backup -- high sales at the end of the month were good for Honda but not for us.

Was this review helpful to you?    Yes | No Thank you

The process was relatively smooth and everyone we dealt with was very professional. We were treated well and would recommend this dealership if looking for a new or used car.

Was this review helpful to you?    Yes | No Thank you

My car buying experience was very pleasant. The sales person was very informative, knowledgeable and patient while I was making my choice between models. Purchased through the Costco car buying program so there was no haggling over price, which was nice. Low-balled my trade-in vehicle but, eventually I got what I wanted.
I would come back again and would recommend the dealership.

Was this review helpful to you?    Yes | No Thank you

Tom Loi was very professional and helpful, straightforward to the point about everything and did not push us. Afterwards, he walked my sister through every function of her new Civic, which was a really nice thing. Highly recommend!

Was this review helpful to you?    Yes | No Thank you

Both my wife and I have been looking for a new auto for sometime. Most of the time was spent looking at prices from various dealer/manufacturers. This included both domestic and imports. Another big item we used to consider what brand was the number of recalls from the different manufacturers the past few years. After narrowing the brand list down to three brands we went to those dealers to see how we would be treated being non buying taking away sales time from various personnel.

The "why" part: We returned to Capitol Honda because we were treated with respect by the personnel we dealt with - not just Ross who would up selling us a CRV for a good price. The finance manager also worked with us & we wound up getting a slightly lower interest rate than we expected which was great. Everyone we dealt with was polite and very helpful even if they were not working directly with us. Overall I would actually recommend this dealership and Ross to my friends if they were looking for a new Honda.

Was this review helpful to you?    Yes | No Thank you