Capitol Subaru

I just purchased my first Subaru- an Outback Wilderness. My sales rep, Anthonny, was friendly and knowledgeable. The finance department was easy to work with and very helpful. After receiving the car, they My sales rep, Anthonny, was friendly and knowledgeable. The finance department was easy to work with and very helpful. After receiving the car, they reached out to schedule a follow up visit. Andrew meet with me yesterday and answered all my questions. I highly recommend Capitol Subaru. More

I have a 2019 Cross Trek. It's the first car I've ever owned where the radio doesn't continue to work correctly on its own. I was offered a paid radio subscription when I boug It's the first car I've ever owned where the radio doesn't continue to work correctly on its own. I was offered a paid radio subscription when I bought the car. I had never paid for radio before and could see no reason to start. A while back the radio started acting up, wouldn't save stations, etc. I took it in to Capitol Subaru. In about 15 minutes, they fixed it. They didn't charge me. So I thought OK. It's a minor inconvenience, I'll just have to take my car in every now and then to have the radio updated. Today I brought it in. I was told that the car was no longer under warranty. It would cost $165 to have the radio updated! I can't believe this. No parts required, just a reset of the software. It comes out to about $500 an hour for labor! I'm going to try living with the wonky radio. More

After my son traded his 2006 rav4 in and they paid him $500 I emailed them to fix this. After 2 months they sent him $500. $500 I emailed them to fix this. After 2 months they sent him $500. More

Capitol subaru was by far the best dealership I've ever been to! Cameron Stinger from Capitol Subaru went above and beyond with getting me out of my Mazda 3 and into a Subaru forester. I didn't feel pressu been to! Cameron Stinger from Capitol Subaru went above and beyond with getting me out of my Mazda 3 and into a Subaru forester. I didn't feel pressured to buy the forester just because I was interested in it. He made sure I understood every step of the way. He was extremely kind, caring and relatable. I will be recommending this dealership to all my friends and family. More

It is a beautiful facility with friendly, low pressured sales staff, and support after the sale. sales staff, and support after the sale. More

Salesman Camron Stinger was exceptionally knowledgeable and very helpful when searching for the right fit Subaru for my family.Workong with Capital Subaru is easy going and a wonderful experience. and very helpful when searching for the right fit Subaru for my family.Workong with Capital Subaru is easy going and a wonderful experience. More

I worked with Cameron Stinger and he was fantastic. Our interactions spread across a couple months I really felt like he had my best interests in mind. Not only was he informational about the entire lo Our interactions spread across a couple months I really felt like he had my best interests in mind. Not only was he informational about the entire lot, he knew the ins and outs of the other Capitol Auto lots. I was not very familiar with the financing but he did a great job walking me through it. I could not be more impressed and satisfied with the job he did and my purchase. As a matter of fact, lady at grocery store was asking me about the new rig and I referred her to him. I said he is the guy you need to talk to! Will 100% refer him again. More

I like my Subaru, but the buying experience with Capitol Subaru had some problems. I wasn't able to get a solid trade-in offer on my 2020 Crosstrek until CarMax had given me an offer and Capitol agreed to m Subaru had some problems. I wasn't able to get a solid trade-in offer on my 2020 Crosstrek until CarMax had given me an offer and Capitol agreed to match it. I reluctantly agreed, though CarMax was much easier to deal with than Capitol. I also didn't like how Capitol added in on their own every dealer option to the offer sheet when my wife and I were buying a 2024 Crosstrek. I've never had a dealer do this in my many years of buying cars. Lastly, the 2024 was given to me with the tire pressure 10 pounds over the recommended pressure in each tire. Sloppy preparation work. I gave Capitol three stars because the saleswoman I worked with kept me informed all the way along. Problem is, she had to cope with some screwy policies put in by Capitol Subaru management. More

We cannot say enough great things about Capitol Subaru and the folks who work there, Alex Iker (Salesman), Chris DuPont (Sales Manager), and Harrison (Finance Manager) were all excellent examples of profe and the folks who work there, Alex Iker (Salesman), Chris DuPont (Sales Manager), and Harrison (Finance Manager) were all excellent examples of professionalism. They were prompt, courteous, friendly, not pushy, just genuinely cared about us and ensuring our experience was a positive one. There were no slight of hand numbers games, no shady car dealer tactics, no pressure to buy add ons or extras we didn’t want, straight to the point no games car sales by people who actually care about their customers. We will definitely be going back to Capitol Auto Group from now on! A special thank you to Alex and Chris from the sales team for making our car buying experience the best it could be! More

bought a $70,000 wrx only to have 2 tires go bald in 17,000 miles. Called yesterday they made me an appointment to rectify the situation only to take time off work then be told i just need to buy tires. 17,000 miles. Called yesterday they made me an appointment to rectify the situation only to take time off work then be told i just need to buy tires. I will never return! This is the worse dealership I've ever dealt with. How do you "pride yourself on safety" but sell defective tires. More