I would recommend Lithia to anyone looking to buy a new car! We had a very smooth process with both Hector and Alan... walked on the lot and was able to browse for a bit, without be bombarded by sales pressure. Never once did we feel pressured...It was a very straight forward process, we were out with our new car within 2.5 hours.
Hector was very friendly, as a young couple buying our first new car, we never felt talked down to, and we NEVER felt that typical "salesman" approach.
I would agree with a previous poster, that Alan does stick to his prices, but I did a fair amount of research before choosing Lithia, and I do agree they have the best promo prices. So do your homework before you go in, and know what the invoice price is. While we didnt negotiate our price very much, we knew what to expect and did our research prior.
Again, I would recommend Lithia, and would use them again. Prior to choosing Lithia, we had a horrible experience at the Rairdon Jeep Dealership of Monroe (very pushy, rude, condescending, harrassing, bait and switch tactics)... so I must say, our experience at Lithia was wonderful and we will use them again.
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