CarMart USA

HORRIBLE Debbie Smith is the RUDEST woman i have ever met. They sold me a car they BRAGGED about having good A/C and 3 days later it went out & she told me t Debbie Smith is the RUDEST woman i have ever met. They sold me a car they BRAGGED about having good A/C and 3 days later it went out & she told me to suck it up because it’s passed 3 days even though they promised it worked! i’m 27 weeks pregnant in a vehicle with no A/C in 98° weather. I called customer service line and i’ve been waiting on a call back since i started calling July 11th NOW ITS AUGUST 8th & NO ONE HAS CONTACTED ME. Horrible. horrible. horrible. More

Nice in the beginning and then unprofessional They knew that the wheel sensors were bad ( my husbandtold them when we were test drivi g it) assured us the situation would be taken care of. Took it They knew that the wheel sensors were bad ( my husbandtold them when we were test drivi g it) assured us the situation would be taken care of. Took it to their mechanic said they fixed it did not then after me calling and calling said they would have it looked at again but would charge me!!! No no no took it to my own mechanic and got it fixes right then they called me and tried to make me pay $75 for taking it to their mechanic when i didnt. Crooks in st Joseph mo Buyer Beware!!!! More

not worth it I bought a 2010 kia forte sx 6MT from car mart roughly a month ago, it was listed at 6 thousand (it's only worth 2300 in Good condition) the cars crui I bought a 2010 kia forte sx 6MT from car mart roughly a month ago, it was listed at 6 thousand (it's only worth 2300 in Good condition) the cars cruise control didn't work, the radio had blown speakers (worked when we test drove, after signing and purchsaing cruise control didn't work, radio didnt work and the CIL came on (bad catalytic converter, misfire in cylinder 2) and then after we signed on I was paying over 10 thousand for a car, under my loan agreement it states it covers sales tax, yet it doesn't. just completely unhappy with this dealer, save your money for more down and go to a better dealer. my car was $7,000+ in negative equity before I ever got in it. with nothing in it working after taking delivery :) More

Rip off Well these people make their own rules up. They sell me a broken car I spent 3 weeks and 600 dollars getting it fixed. Then after a total of 1600 doll Well these people make their own rules up. They sell me a broken car I spent 3 weeks and 600 dollars getting it fixed. Then after a total of 1600 dollars I have in the vehicle they repo it. 2 months I have had it. And I go to pay the bill even though I haven't had a ride in a month of the two months. And they say I'm not nice to the employees. When does a paying customer have to be nice. I wish I could post pictures of the frame of the truck. Don't buy here!!!!!!! More

A Big xxx Joke Do not buy a car from Car Mart in Columbus Ms. They are very unprofessional and rude, if you have problems your vehicle it's a hassle to get it fixed Do not buy a car from Car Mart in Columbus Ms. They are very unprofessional and rude, if you have problems your vehicle it's a hassle to get it fixed. They get your car and leave you stranded without a ride and its always we don't loan cars. A bunch of xxxx and headaches. More

Hidden information After being suckered in by a $300 down father's day special we were literally told their buyer specials really are not accurate. We instantly had to f After being suckered in by a $300 down father's day special we were literally told their buyer specials really are not accurate. We instantly had to figure out how to come up with additional money down. The vehicle we were purchasing would not start when we were ready to leave, the battery was changed and I was to bring it back in for the check engine light. When I dropped it off it took them almost five days to repair a sensor but I still had to make the first payment on time. Now I find out when I'm exoecting my payments to go down since I paid out the remainder of the $1000 down that they stuck not one but two additional $700 plus payments into the contract in the next two years!!! When I complained I was told we discussed it...(tax time payments is what she called them) NO, we did not ever discuss this and I had two adult witnesses in the room that can verify that! She said "well you signed it" YES, unfortunately we did. More

Carmart is there worst!!!!! I got 2 cars from them. The first car was in the shop 3 days later and engine failed a week after. The second car failed 2 months after and they did a I got 2 cars from them. The first car was in the shop 3 days later and engine failed a week after. The second car failed 2 months after and they did absolutely nothing to fix it. Never go here!! More

If the new Car-Mart is anything like the one in Elizabethtown Ky then I would not recommend anyone buying from them! I discovered that I have poor oxygen to my left leg and have nerve damage in my Elizabethtown Ky then I would not recommend anyone buying from them! I discovered that I have poor oxygen to my left leg and have nerve damage in my right hand. We bought a KIA sorento a almost a year ago from the Car-Mart in Elizabethtown, Ky and its a five speed. My husband told the lot manager Tracey about these problems and she acted like it was nothing. I wrote Car-Mart Headquarters. A general manager called me and met with us at the car lot in Etown. HE said he was ok with us trading the KIA IN and asked us how many miles and etc. They set up a meeting with us to meet with Tracey for today at 4:30. We drove an hour to meet with her and she wasn't even there! They didn't even bother to call and inform us she wasn't there! They did come out to tell us because our car had 140 thousand miles on it that they couldn't take it in and trade it even though I can no longer drive it. Thats crap and we all know it! They harass the heck out of you. We made our payment early last week yet they still called us on the day it was due to see when we were going to make it. They are supposed to be family oriented and friendly and will always help yet they cant help me by trading in a car that due to medical problems I cant drive anymore! I told them today I will be contacting the news channels and newspapers and anyone and everyone I have to contact to make sure they know how wrong Car-Mart does you! More

First time car buyer and was taken for a ride. Bought the car in september 2011 and the car overheated the next day. The car overheated again the first week of November. Is the problem fixed? Nope, because t car in september 2011 and the car overheated the next day. The car overheated again the first week of November. Is the problem fixed? Nope, because the car overheated again in March. Then 5 months later at the end of August the car overheated again. This time leaving me and my 3 week old son stranded on the side of the road in triple digit heat. I am just now coming on my one year anniversary with the car and they are charging me $1400 to get the car fixed. My warranty is out but they never have gotten this overheating problem solved. I WILL NEVER BUY A CAR FROM THIS JOKERS EVER AGAIN. More

I have had the car for less than a month; 2 tows, 2 trips to mechanic, & 8 jumps. First day I bought the car, had to be jumped and ended up having to purchase a new battery. Next day I went in to return the to mechanic, & 8 jumps. First day I bought the car, had to be jumped and ended up having to purchase a new battery. Next day I went in to return the car, because my salesperson had told me that if I was not satisfied with the car within 3 days I could return it with no penalties. Well, that was untrue. I was told by Russ, the assistant manager, "buying a car is buying a car and you're stuck with it" - exact words. So, then they told me the agreement said they would put me in a new car of I was unsatisified...they gave me a choice between 2 cars, a cobalt that they wouldn't have the title for for atleast 3 months or a mustang that was going to double my payments. I had no choice but to keep the car. 2 days later, had to be jumped a couple time, took it to their shop, had to get a new started put in it. After 4 days, I got the car back from the shop and the very next day I have to be jumped. Ended up going back to the shop, now I have to put a new alternator in it. I've tried talking to Car mart about all the problems and they just act like they don't have time to deal with me.. Horrible Customer service also. Everyone had horrible attitudes, and once they pawned the car off on me, they no longer cared if I was satisfied with them or the car. DO NOT go to this car lot for a car. More