CarMax

I had an enjoyable time with the sales staff and others, the whole experience was great. the whole experience was great. More

Great experience! My agent answered my (many!) questions with knowledge and honesty. She went above and beyond to help me. I am super happy with my new car. My agent answered my (many!) questions with knowledge and honesty. She went above and beyond to help me. I am super happy with my new car. More

Mr.Lewis Did A Awesome Job Helping Us To Get Our New Vehicle Keep up Good Work Mr.F Lewis We Are Very Satisfied ,And Happy With Our SUV Vehicle Keep up Good Work Mr.F Lewis We Are Very Satisfied ,And Happy With Our SUV More

I had a nice easy transaction. They brought my car in from out of town and had it nice and clean for my test drive. I’m thoroughly enjoying my new used car. Thanks for the great li They brought my car in from out of town and had it nice and clean for my test drive. I’m thoroughly enjoying my new used car. Thanks for the great little CR-V EX-L More

The wait to get my car was bit excessive but overall great buying experience. It is what it is great buying experience. It is what it is More

Sold me almost a 50,000 truck. Started seeing ALOT OF SMALL SCRATCHES WHILE THERE.. I didnt see them due to the bright sun outside. As i was about to leave in it. I explained my gr Started seeing ALOT OF SMALL SCRATCHES WHILE THERE.. I didnt see them due to the bright sun outside. As i was about to leave in it. I explained my grip. They stated they would fix them. And gave me a work order. They Haven't called like they said they would for the repairs. Now I'm thinking I don't matter to them anymore. Car sold now!!! Maybe now when I put this up. They will call. And I will copy this review to see if it gets put up More

Was a good first experience for me and got my first car in good condition. Really appreciate everything that yall did to make sure I was good to go. Thank yall so much. in good condition. Really appreciate everything that yall did to make sure I was good to go. Thank yall so much. More

This place takes care of you they make sure you leave with the car you wanted make sure you do an express pickup if you can gets busy with the car you wanted make sure you do an express pickup if you can gets busy More

Working with this dealership was a nightmare, and I don't feel confident recommending that I purchase another vehicle from them. I had purchased a car previously from another CarMax location several years ag feel confident recommending that I purchase another vehicle from them. I had purchased a car previously from another CarMax location several years ago and had such a great experience that I wanted to give them another try. It started out rough, had a mild very positive encounter and ended rough. They were disorganized and the majority of the associates were inconsiderate or not knowledgeable. Many of the vehicles we looked at had a dead battery. One of them had the door jam moulding coming off. Another had the previous owners dirty tissues tucked away in a backseat cup holder. Once we purchased the vehicle, the battery died in the first week leaving me stranded. I finally got it cranked to take it to an auto parts store where I was told the battery was no good which should have been caught in the "final check" that they do. There was acid caked on the terminals. Took the vehicle back to get a new battery where I was told they had no one onsite to do that, it would be a few days before they could get to it and that it wasn't their fault. Finally they reimbursed me for the new battery I had to buy out of pocket. During the process the sales rep we worked with wasn't consistent. The last one was on point, compassionate and followed up. She and the sales manager went our of their way to make this process better and should be recognized for their ability to remain calm, work together and overcome obstacles. More

I got the car I wanted at the price that was good for me. Great car and great condition!! Great car and great condition!! More