My Review Of Carfagno Chevrolet:
As far as the financing and the entire process of purchasing goes this was by far the best and the least stressful which I have ever had, and I've had couple of bad experiences.
Only downside to this dealership is the attention to detail, for instance they sold me a brand new truck with *500* miles on it (Basically a used truck, "apparently it was the only one left") plus didn't even include the floor mats, what kind of sale is that?
When I asked why does the truck have so many miles on it? It was supposed to be a new truck! They said, well, it was probably used for test drives and then we had to drive it to our location for about 230 MILES!!!!
Excuse me but, when I pay $53,000 for a brand new 3500HD truck I expect it to be BRAND NEW not some used unwanted piece of last year’s inventory!
Other than this, the sales staff is amazing, they are extremely friendly and nice, Jason was a great help, I will go back to this dealership again, but with only one condition! Show me the truck first and let's talk about the deal later!
P.S (In case you are wondering) I could not say not to the truck, because they had my non-refundable $3000 in case I decided not to buy.
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11/12/2013 11:31:37 AM
I appreciate you sharing your experience and it sounds like overall we exceeded your expectations. If we did not exceed your expectations in all areas I do apologize for that. I just wanted to clarify that the truck you wanted was 2013 and it was a very specfic truck that we did not have in inventory. The 2013's are in very low supply and we had to locate a vehicle from another dealer. When we do that we do take a non-refundable deposit being we would not stock that specific truck in our inventory. Had we had the vehicle in stock from the beginning we would have not taken a deposit in that manner. I thank you your business.