Cargill Chevrolet

I purchased a vehicle from Cargill in December 2023. I found the process of car shopping easy with them and felt like they listened to both how and what I wanted to purchase from them with zero pressure I found the process of car shopping easy with them and felt like they listened to both how and what I wanted to purchase from them with zero pressure on their end to purchase anything else. I did buy a pre-owned vehicle and after a month of driving it, I am very pleased with my decision to buy at Cargill and love my vehicle. I noticed a rust spot and a noisy fan the first night I had the vehicle and they took it back the next day and fixed everything without giving me a hard time like I've seen at other dealerships. They had an amazing extended warranty available that I am also happy I purchased through a company called Janus. My salesperson, Moises, and finance manager were amazing to work with and I will be referring my friends and family! More

Service department manager nick horrible horrible Disrespectful Liar Let Vehicle be unsave from a review online. Disrespectful Liar Let Vehicle be unsave from a review online. More

I have made two attempts in the last year to purchase a new Chevrolet at this dealership. On both occasions I found the sales managers to be dishonest and lack integrity. both times they made a ridiculousl new Chevrolet at this dealership. On both occasions I found the sales managers to be dishonest and lack integrity. both times they made a ridiculously low offer on my trade-in. I went to one of the local Hyundai dealerships and they gave me $6400 more on my trade and I purchased a new vehicle there. General Motors has lost another sale to Hyundai and I will never do business with this dealership again and I will encourage my family and friends to do the same. By the way, since 2004 I have purchased six different vehicles at Cargill Chevrolet and they have no loyalty to their customers. More

This dealership was horrible to deal with. I was told that the power mirrors and the spare key on a used car would be fixed. When the car was delivered, it was without the fixed spare key. I was told that the power mirrors and the spare key on a used car would be fixed. When the car was delivered, it was without the fixed spare key. I called and was treated reprehensibly by your sales person, Karl. His condescending tone and demeaning attitude was neither warranted nor deserved. His response was he sold the car "as is". We as the customer were under the impression that since he said the mirrors and the key would be fixed was part of the "as is". Long gone are the days that the customer should be treated properly or when someone's word means something. More

Dealership happened to have truck I was previously searching for. Service was typical of any dealership. Salesman was a good man in transaction. searching for. Service was typical of any dealership. Salesman was a good man in transaction. More

very attentive service, they gave me all important information and with many details, without a doubt I recommend this dealership information and with many details, without a doubt I recommend this dealership More

An absolute pleasure to work with. Made the whole experience simple and didn't try and rip me off or sell me extras, etc etc. In fact they drove it 2 hours to deliver it to my home and Made the whole experience simple and didn't try and rip me off or sell me extras, etc etc. In fact they drove it 2 hours to deliver it to my home and do the paperwork. I would 100% work with them again and probably the easiest buying experience I've ever had. More

Went in on a Saturday morning to look at a pre-owned 2019 Silverado. Met with sales manager Bob and told him why I was there, he introduced me to salesman Hayden. I had my entire family with me, and Hayden w Silverado. Met with sales manager Bob and told him why I was there, he introduced me to salesman Hayden. I had my entire family with me, and Hayden was extremely accommodating. Offered to assist in setting up the car seat in the test drive and everything. I was given the opportunity to take a relaxed, no rush test drive to get to know the car. My wife was impressed Hayden took the time to greet her and shake her hand. Even in the year 2022, as sad as it is, it is not a guarantee that a wife will get respectful treatment (we just experienced it last year at a different dealer where she was basically ignored), so she's always happy when she's actually shown respect she deserves. When we came back, we decided to go forward and discuss numbers. At no point did Hayden pressure this, he just respectfully asked what I thought and if I'd like to see numbers. Bob and Hayden valued my trade what I thought was fairly (no, you won't get carvana value, but there's a reason carvana is struggling financially. These guys have to make some money and it was valued fairly). No surprises on the numbers at all. I'm not new to the car buying came and generally there's something to haggle over but nope, nothing hidden and no games played. I accepted the deal and was told while I was waiting for finance, Hayden would have the car cleaned up so we could take same day delivery on the truck. Finance manager Jim was one of the most straight shooting F&I guys I've ever had the pleasure to work with. He laid out info, was very personable, and made sure I had all my questions answered. While not really fiscally responsible, I tend to but cars fairly often not keeping them for more than 4-5 years, so I've had my share of dealer experiences. Cargill Chevy was easily in the top 3 experiences I've ever had, possibly even the top. I'm that impressed. They don't have any of the whiz bang fancy showroom stuff of some of the bigger guys, but I felt more like a valued customer here than at any of the mega dealers I've been to. I can't speak for all experiences here on dealer rater, but I can say my experience certainly did not reflect their score. They will absolutely be at the top of my list in the future. More

Fantastic experience! Great to work with, great communication, no sales pressure, knowledgeable, friendly, fast response. I was preapproved by one of their participating Great to work with, great communication, no sales pressure, knowledgeable, friendly, fast response. I was preapproved by one of their participating lenders before arrival, which helped make it a faster easier process, but they still took the time to see if they could get me a better rate with other lenders as well. I’m NOT one for visiting dealerships, but there is ZERO NEGATIVE to be said for Cargill from me! Call or go see Jon J in sales today! More

Had a great buying experience in December of 2020 but a rather poor service experience today. My truck was in for it's first service a week ago and I had them quote me the cost to add a 7pin trailer conne rather poor service experience today. My truck was in for it's first service a week ago and I had them quote me the cost to add a 7pin trailer connector in the bed of th truck. The total cost quoted was $130 plus tax and I was told it would take 45 minutes. This sounded great to me as I knew the kit alone was going to cost me somewhere around $75 to $100 so I scheduled it. Well, apparently the kit they quoted was not correct. This caused a 45 minute job to take 3.5 hours while we waited for the correct part. They also replaced the connector at the bumper without asking if I wanted that done. The end result of this is the $130 job I was quoted ended up costing me $220. First, I expected that a Chevy dealer should know or be able to determine the proper Chevy accessory to quote and order. Second, I would expect to be asked if I want a part to be replaced rather than just doing it and charging me. Finally, if problems arise and a quote can't be met, I would expect to be told what the new cost will be ahead of the work being performed. Three stars is probably a bit generous based on how I am feeling right now but, I did enjoy the buying experience and the free first service was nice.....I just don't think I will be going back for ongoing service if I won't know what I will be paying until a bill is handed to me. More