Carl Black Hiram

Tim and the service department have always treated me, my family and my company fairly with the services they offer. Jen makes sure my appointments are scheduled with a good time and up to date. 😎 family and my company fairly with the services they offer. Jen makes sure my appointments are scheduled with a good time and up to date. 😎 More

Service is always quick and the work is good and reliable. Scheduling an appointment is very easy and they were very understanding and helpful with rescheduling reliable. Scheduling an appointment is very easy and they were very understanding and helpful with rescheduling More

Everyone is great there but Jenn is spectacular! Ive never had anyone check in like Jenn, she is even helpful when she doesn’t have to be! Ive never had anyone check in like Jenn, she is even helpful when she doesn’t have to be! More

If I had to rate this dealership from 1-10 being truly exceptional, I would give it a - 0. I was advised by used car manager, Nate to go to their orientation on 4/08/24. When I spoke with the receptionist exceptional, I would give it a - 0. I was advised by used car manager, Nate to go to their orientation on 4/08/24. When I spoke with the receptionist to ask for the corporate office which I was instructed to go to by Nate. I was told by Lance who stated that he was a manager that I had to attend his training class for one week. After completing the 1st day of training. I received a call from Nate stating that I should have not attended that class. I was also instructed to come into the dealership in Hiram and wait a couple of days before going back to orientation on Thursday. I went into the Hiram dealership and was introduced to Alabama Bobby who also advised me that he’s manager and was totally disrespectful. I advised him at 12:00 that I was going to lunch. When I got back 35 minutes later, he yelled at me for taking lunch. I will not get into all the thing he said during a meeting we had before going on the floor to shadow sales people. This was the worst sales experience of my career in sales. Manager are more focused on using bodies to sell car than promoting professional management staff. I worked there for 3 days. As of this date , I have not been paid for training or the two days I wasted at Carl Black superstore in Hiram. More

Clean, professional, and knowledgeable staff. They strive to service each customer with the best experience possible. They strive to service each customer with the best experience possible. More

Always had a good experience with Carl black Hiram from the service department to sales Jenn at the front desk was very Edgar to help from pointing me in the right direction to just a greeting as I came th the service department to sales Jenn at the front desk was very Edgar to help from pointing me in the right direction to just a greeting as I came through the front door. On a scale 1 to 10 I give these folks a 10. I recommend Carl black to anyone looking to purchase or for service. More

Nate was wonderful the whole precess of buying my new Yukon Denali. I’ve been looking for a few months and finally bought this evening. He found what I wanted and made the whole process extremely easy. Yukon Denali. I’ve been looking for a few months and finally bought this evening. He found what I wanted and made the whole process extremely easy. More

Taylor and the entire Carl Black Hiram dealership goes above and beyond to make sure their customers are happy and taken care of! Only please we will purchase a vehicle from! above and beyond to make sure their customers are happy and taken care of! Only please we will purchase a vehicle from! More

I would and have recommended this dealership and Taylor Blackstone to my family and friends. Taylor found me the jeep I was looking for with all the options, a good price and low interest rate. Jen and Tim Blackstone to my family and friends. Taylor found me the jeep I was looking for with all the options, a good price and low interest rate. Jen and Tim make sure my maintenance is kept up. They are an all around great team at Carl Black in Hiram. More

James took good care of me and the rest of the guys in the shop make sure i got my tool box from my old truck to the truck i purchased thanks James don’t ever compromise service and integrity it goes a lo the shop make sure i got my tool box from my old truck to the truck i purchased thanks James don’t ever compromise service and integrity it goes a long way More