Carl Gregory Ford Lincoln Merc

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Carl Gregory Ford Lincoln Merc:
Thomas is the friendliest and most knowledgable person in the car business that I know. He is a down to earth, caring and all around great guy. We have purchased 4 vehicles from Thomas over the past few years and have been VERY VERY pleased with the service before and after the sale. Go see him and tell him I sent you!<br><br>Thomas, thanks for everything!<br><br>Barbara

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Reason for Visit: Service

I recommend this dealer: No

My Review of Carl Gregory Ford Lincoln Merc:
What a lousy place to buy a car. I snicker everytime I see on tv the local commercial advertised by CG FLM's little, fat, slimey general manager (Tony Hudgins), bragging about how great they are. #1: DO NOT BUY A FORD. #2: DO NOT BUY A FORD FROM THESE SHIESTERS. I have purchased 2 vehicles from them over the last 4 years. My first vehicle was a 1998 Ford Windstar, and what a bad decision that turned out to be. This van ONLY has 58K miles on it. Over the last 8 months I have spent $7,000 on a new engine, and, most recently, a new transmission. These problems are well documented, with thousands of people suffering the same pain I have suffered. Of course, Ford takes NO responsibility for their own crappy product, as far as a formal recall or some sort of dealer assistance program. Ford simply doesn't care. As far as CG FLM is concerned, I have made numerous attempts to reach Tony Hudgins, by phone, by email, etc. He didn't even have the guts to speak with me about my problem, he, like FORD, chose to ignore my plee for mercy, totally. I guess you always have to be 'in the market', or wanting to buy something, to get thier attention. If you value customer service AFTER the damn sale, DON'T SHOP HERE. <br><br>

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