Carson Toyota

Carson Toyota
1333 E 223rd St
Carson, California 90745
(800) 908-6968

Manufacturer: Toyota

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Twenty-Four Month Rating: 4.6/5
60 Reviews
Carson Toyota

Overall Score: 5 Star Rating4.6



About Carson Toyota
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jdacay
11/22/2011 4:08:51 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Roger Omine

My Review of Carson Toyota:
Friendly, knowledgeable and courteous Service Writer. Felt very comfortable in dealing with Roger. Did not feel like I was getting ripped off like other Toyota Dealership Service Dept. or at other dealerships. Felt the Hawaiian "Ohana" when dealing with him. Will definitely recommend him to other "Locals" and friends.

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CiaoElise
10/19/2011 7:02:18 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Roger Omine in Service

My Review of Carson Toyota:
We are writing to express our appreciation of our service rep., Roger Omine and our experience. Our entire experience was great but he is someone who is very special. It was as though he laid out the "red carpet" for us. Our intention was to buy a part there and have a repair shop put it on. When we met Roger, it was over. It was a small job but he made us feel very important to him and to the dealership. You can't buy that feeling with money. It is quality of character, and he definitely has it. We asked Roger where we could grab some lunch while we waited. He suggested a place down the street a little way. On our way back to the dealership, a really nice employee in the Toyota Van pulled over to ask us if we wanted a ride back to the dealership. Yes, I wanted a ride....but I needed the exercise. Apparently, he recognized us from being in the dealership. Bottom line, our experience was like a dream that you don't want to wake up from. Though it is not as convenient as our current dealership, we are new loyal customers of Roger's and Carson Toyota. Thank you for providing a much needed but very rare experience.

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deehops
10/14/2011 6:03:30 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Roger Omine

My Review of Carson Toyota:
I recently was a person who exclusively drove Nissan.I recently had a bad experience with them and the customer service was horrible. I decided to get a Toyota, I always knew that Toyota was a good car but i was hard headed and did not listen to people who told me to get a Toyota. I decided to buy a Toyota Camery and quickly realized that i was cheating myself by buying Nissan. Shortly after buying my Toyota, i had to take it back to Carson toyota to have the rear passenger door lock fixed. After meeting the sales adviser Roger Omine i quickly understood why Toyota is number one. This guy was very nice and understands how to make consumers comfortable about owning a Toyota car. Roger knows the real meaning of customer service and should be comended for his quality service to Toyota corp

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Frank P
8/19/2011 10:56:52 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Dan Lawson

My Review of Carson Toyota:
My Camry is only 2 years old. The air conditioner had a moldy/mildew smell when you turn it on. I replaced the cabin filter 3 times already and they would come out black full of mildew. It has gotten worse to the point where my wife was getting lung infections 6 times since we had the car, and it all pointed to this issue.
Been taking it to Manhattan Beach Toyota few times to complain. THey were going to charge me $500 to take apart dash to see what is wrong and no guarantee of fixing it.

Finally took it to Carson Toyota and met Dan Lawson. Told him about the issue and he went to work. He had found a bulletin on my particular Camry Year where the Condensor is defective and cannot drain the water left in it.. WHAT?
Dan was so professional and said, they will take care of it. Ordered the part, made me an appointment and in a few days when the condensor came in, the car was 100% repaired.

Guess what? Manhattan Beach Toyota is less than 2 miles from me, they lost a customer for life. I am going to see Dan in Carson, which is about 11 miles from me. THey now gained a new customer and i will spread the word. My whole family have Toyotas and I myself also have a Scion.

thank you Dan!!!

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beckyHurtado
8/17/2011 1:34:49 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Oscar Rodriguez

My Review of Carson Toyota:
Oscar treated me like family, I went in not knowing which car to buy and he was so detailed showing me many diff cars. I ended up buying a brand new Nissan Rogue and I love it! Im very happy with the service I recieved. I would deffinately recommend going to Carson Nissan and speaking to Oscar for the best care.

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lucy345
8/17/2011 12:56:02 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Mr parra

My Review of Carson Toyota:
Always get the best service at carson toyota when I deal with mr parra every one else is frendly also.if parras not there I would probley go else where

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jrobison
8/11/2011 11:05:53 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dianne Whitmire

My Review of Carson Toyota:
Dianne Whitmire, from Carson Toyota, made our recent purchase of a new Prius a positive one. We appreciated her knowledge, experience, straight forward approach and efficiency.

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lizz2030
8/7/2011 10:47:03 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: chilly

My Review of Carson Toyota:
CHILLY is the BEST. GREAT SALESMAN. Very helpful with everything. Helped us trade in our car for a new one and gave us plenty of options. straightforward and honest.

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CaroleRita
7/28/2011 5:52:52 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Andre Borje

My Review of Carson Toyota:
My husband and I are more than pleased with this dealership and the care we received from our advisor Andre. Finding a place that we can trust and be happy with the service is largely due to Andre's efforts. Our Scion had a trunk locking issue that was quickly resolved and we appreciate that fact that our vehicle was not kept for a lengthy time which would have caused an inconvenience to us because of our busy schedules. This new dealership is impressive and were happy to receive a complimentary car wash. We do have a dealership closer to where we live but will be returning to Carson Toyota for any service needs and will call upon Andre for his help and expertise. Thanks again Carson Toyota (and Andre) for a great experience!!

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sandy0
7/23/2011 11:24:03 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: tamer and hesham

My Review of Carson Toyota:
My experience was very good.The staff was great also very helpful and patient.Tamer explained to me very well about the veichle and all it had to offer. I am very pleased with the overall experience. Also i love my new 2011 camry!!!!

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