Carsource

Reason for Visit: Sales

I recommend this dealer: No

My Review of Carsource:
I read many reviews for this dealer on eBay and on-line, and looked forward to finding something nice here.

But I find it hard to recommend a dealership that does the following:

1. Will not let you set an appointment to view the car you call about.
2. Does not let you know what is going on with the car you call about.
3. Does not return your calls.

Several months ago (9/07)this dealer had a 2001 BMW 740IL for sale for $18,800, and the dealer said he would sell it for 18K even, once it came back from the shop. I called several times to get more info and was told I had to set an appointment, but each time I wanted to look the dealer said the car was not ready, since it was in the shop.

How often does it happen that you have to high-pressure the dealer? It just seemed like they didn't want to sell it. I asked if there were additional problems, but this guy just kept lamenting that he already put $1300 and he didn't know when it would be available to view.

After more than a week and a half of getting the run around, I just gave up and went somewhere else. I actually found the same year and model car with lower miles for nearly 2K less, so maybe it was for the best. But still, I could have walked in there and wrote a check for this car and not even haggled on it. My daughter was graduating high school with honors and wanted one of these for her first car.

I had my eye on the car for several months afterward, just to see how long it took to sell, or if it was even around. I never got the calls back I was promised. Not one, despite leaving my name and number several times. They ended up dropping the price twice and holding it for another couple months.

Definitely one of the stranger episodes I've ever gone through.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Carsource:
I purchased a 2003 BMW M3 From them about a month ago. When the car arrived in California there were a few unexpected minor problems with the vehicle (Minor problems can still be expensive on a M3). I sent them a email and they agreed to send me a check to get everything fixed. They were very willing to correct the situation and apologized for the inconvenience.

Overall I thought the dealership handled this very well, they could have easily left me with the repair bill like most used car dealers would. The car also had 40,000 miles on it so i didn't expect everything to be perfect, especially at the discounted price. Even with a inspection you can't always catch everything.

On another note, they did an incredible job detailing the car before they shipped it. The paint was flawless, it looked like a new car, even better then the pictures i saw before it arrived.

Overall i would definitely consider buying from them again, for the price you really can't go wrong.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Carsource:
I was going here at least 4-5 times and test driving cars and they never even go with me on the test drives. Every car I had test driven was gone in less than a week afterwards. I finally found a car I wanted to commit to and we talked numbers quite extensively and they were very honest with me even showing me the price they purchased the vehicle for. Of course, do all your research before you commit and shop around a little bit as well. I normally remove the dealer license plate holders from a car after I buy it but I will leave it on my car this time.

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