I had three problems:
1- I found the car that I bought on ebay, and I had been bidding on it. I went and looked at it, and decided that I would purchase it. Shortly after getting home I found that they had accepted my offer on Ebay (the car was in my driveway) for $1500 less. I gave them that offer and stood firm on it until I believed they would not move to it. I should have waited and just bought it online.
2- They listed 2 things on the car data form they gave me that were not even on the car (trailer hitch, rear a/c). That kind of gave me a false impression of the car's worth.
3- After signing all the papers they gave me the keys and told me one of them did not work. Charlie gave me his word that it was a battery (honest mistake). It was late and the service dept was closed. I could purchase a battery anywhere so I told him it was no big deal. I went home opened the casing and found the battery had leaked all over the circuit board. Thus, making it unusable. I called my salesman (not charlie), and pleaded for help. He eventually stopped talking to me via email. I then called Charlie he said he would look into it and call me back. A week later VERY angry I called back, and spoke with Aimee. She looked into the issue and decided that there was nothing she would do. She did not have any evidence he ever told me any of this, and that none of the other issues were things I needed to be compensated for. All I asked for was a new key fob. They would not oblige. So here I am telling anyone who will listen to STAY AWAY. If you do go WATCH YOUR BACK. They do not have your interests in mind. If they make a promise get it in writing. This was a terrible display of customer service.
I Recommend This Dealer:
Charlie Wylonis, Amiee Tillison, Craig Galloway
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