Carver Toyota of Columbus - Service Center

Ariel is so helpful, not just lip service. She’s ver professional and caring, a rare combination. I would not consider any other Toyota dealer except Carver. She’s ver professional and caring, a rare combination. I would not consider any other Toyota dealer except Carver. More

Service department is horrible. After having all my service work done there I decided to change my own oil because I didn't have hours to sit in there and wait. While removing my sk After having all my service work done there I decided to change my own oil because I didn't have hours to sit in there and wait. While removing my skid plates I noticed multiple bolt holes are stripped out, my rear skid plate only had 3 bolts and they were not the same as factory bolts, my drain plug was way overtightened to the point I thought it was going to strip and my oil filter was so tight I had to put a hole in it to get it off. They've forgotten to tighten my oil filter before causing a huge oil leak and they don't always rotate your tires when you pay for them to do it. I mark my tires every time I go in there and have caught them not rotating them. Worst Service techs ever. Advisors are nice but the techs make them all look bad More

They serviced me very quickly but didn’t have the parts . Finished replacing my headlights the next day. Finished replacing my headlights the next day. More

I did not have an appointment but had an issue with my vehicle and they worked me in promptly and resolved the problem. I appreciated them working me in quickly vehicle and they worked me in promptly and resolved the problem. I appreciated them working me in quickly More

Quick, efficient service and good communication regarding condition of car. Also, received help with questions about the media system. Thanks, Larry, for your help. condition of car. Also, received help with questions about the media system. Thanks, Larry, for your help. More

Fast service with good personnel. Bought 2 cars already at this dealer and every time they do their best. Bought 2 cars already at this dealer and every time they do their best. More

I had a little issue with them at the beginning, but they worked very hard to make sure I was taking care of. ALL WORK OUT AND I WAS VERY HAPPY WITH THE SERVICE. worked very hard to make sure I was taking care of. ALL WORK OUT AND I WAS VERY HAPPY WITH THE SERVICE. More

Had to take my vehicle back after oil change was done incorrectly. Not very happy with quality of service. Customer service person extremely pleasant! incorrectly. Not very happy with quality of service. Customer service person extremely pleasant! More

I was very pleased with my recent service. My vehicle was processed promptly and the service representative was both welcoming and well organized. My vehicle was processed promptly and the service representative was both welcoming and well organized. More

Very efficient, and thorough. I appreciate the prompt service and the friendly faces. I will definitely return. I appreciate the prompt service and the friendly faces. I will definitely return. More