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Castle Ford of Michigan City
Michigan City, IN
470 Reviews
You can feel the difference when you walk through our doors. Smiling, friendly people are prepared to take care of whatever automotive needs you require. High Pressure? Not here!! Our prices in every department are competitive with every other dealership, if not lower! We price our vehicles to market right from the start, so very rarely are negotiations necessary! How would you like to not have to haggle over price when you are in the market for a new or previously enjoyed vehicle? Now there's a place you can enjoy your buying experience, here at Castle! Most of our vehicles are already the least expensive and serviced vehicles in a 200 mile radius. You can be assured that your vehicle will also be fixed right the first time, by Ford Certified Mechanics, and also washed! When you entrust us with diagnosing and fixing your vehicle, Ford or any other brand, we treat it like it's our own! We, here at Castle Ford, want to earn your business, and we'll never expect it for free!!! Make an appointment to experience your best buying and servicing experience, ever, and ask about the "Castle Difference".
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
By Type
Showing 470 reviews
April 24, 2024
Samantha the salesperson we delt with was amazing. She never pressured us in our decision. The whole team there are awesome. Thank you all. She never pressured us in our decision. The whole team there are awesome. Thank you all. More
by BILL
Helpful April 04, 2024
Everything is up front no lies or scam this is the easiest and fastest way I ever brought a suv. Samantha was great! Thank you easiest and fastest way I ever brought a suv. Samantha was great! Thank you More
by RANDY
Employees Worked With
March 26, 2024
We scheduled an appointment to see a 2023 ford f150 with 2.9 mile showing on the odometer on the web sites photos. We drove an 1 1/2 hours only find out on arrival that the vehicle we were interested in act 2.9 mile showing on the odometer on the web sites photos. We drove an 1 1/2 hours only find out on arrival that the vehicle we were interested in actually had approximately 3000 miles and was driven by the GM. We still test drove the vehicle and the interior in the rear had been damaged by his children. The truck also sounded mechanical unsound. I could tell if the steering rack was faulty or if it was mechanical issue with engine. So we found we found the dealership to be deceptive and untrustworthy. More
by ceping1959
February 12, 2024
I have kept in touch with Jake from the start of the purchase and he has kept me informed throughout the process its be a pleasure so far doing business with you. Thanks purchase and he has kept me informed throughout the process its be a pleasure so far doing business with you. Thanks More
by roger
Employees Worked With
only know him over the phone by Jake
February 02, 2024
The buying process was limited. Not too much to haggle over. My sales person did a fine job and we agreed on a sale in about ten minutes. Not too much to haggle over. My sales person did a fine job and we agreed on a sale in about ten minutes. More
by Mllmgt
Employees Worked With
January 10, 2024
We have had an excellent experience with the purchase of our cargo van from Castle Ford. Tom ONeil has been exceptional in keeping us informed of all aspects of the purchase up to and including delivery to our cargo van from Castle Ford. Tom ONeil has been exceptional in keeping us informed of all aspects of the purchase up to and including delivery to our business location. More
by smartdeliveries
Employees Worked With
December 09, 2023
Samantha Moffitt was a great sales person. Very helpful and very knowledgeable about our new Ford edge. Very helpful and very knowledgeable about our new Ford edge. More
by bgmalo
December 03, 2023
Jake W at Michigan City ford went above and beyond with his customer service. Answering all of our questions and getting us the F250 we needed for our business. Will definitely be returning to do future bu his customer service. Answering all of our questions and getting us the F250 we needed for our business. Will definitely be returning to do future business. More
by joejhlux36
November 18, 2023
They worked very hard to make me a very fair deal. And addressed concerns after the sale promptly. Very happy Bob L And addressed concerns after the sale promptly. Very happy Bob L More
by rcl5560
Employees Worked With
November 17, 2023
Milt was amazing as was everyone else at the dealership. I would definitely recommend doing business here. I would definitely recommend doing business here. More
by Chief Big John
Employees Worked With
Other Employees :
Whoever did the closing paperwork was great, too!
