Causeway Nissan

I was on vacation from Canada and my Rogue transmission failed. I was directed to speak to Greg who, I guess, was the service manager. Greg pretty much told me to get lost. He said he had transmission w failed. I was directed to speak to Greg who, I guess, was the service manager. Greg pretty much told me to get lost. He said he had transmission work backed up “for months “. I asked where else I could get help. No response. After much effort, I finally managed to get from him that there were Nissan dealerships in Atlantic City and Toms River. I asked which was closer; he had no clue. Finally another person sitting nearby thought Toms River might be closer. I asked Greg is he had a telephone number for them. He gave me a number and that was it. No more info. I left at that point and dialed the number. And, just like Greg, it was not in service. More

Bought a Rouge in 2015 at 90,000 miles the transmission went brought it in to Nissan they said nothing they could do so I put a new transmission in now have 40,000 miles on that transmission and it went c went brought it in to Nissan they said nothing they could do so I put a new transmission in now have 40,000 miles on that transmission and it went called Nissan they said nothing they could do this company does not stand behind their products or their warranty BEWARE WEN PURCHASING A NISSAN daughter is having same problems with her car and getting same response will never PURCHASE a Nissan again More

I had the worst experience of my life at this dealership. I am a college student in my final year of undergrad and I had to bring my car in for a transmission repair. The service technician called me and quo I am a college student in my final year of undergrad and I had to bring my car in for a transmission repair. The service technician called me and quoted me $40 the repairs so I told him to go ahead and do it, thinking it was just to change out the sensor. The next day I showed up and they gave me a bill for $4300! I was furious and demanded to know why the bill was so drastically different from what I was quoted. The service tech then started arguing with me and saying that he had replaced the whole transmission and quoted me the correct price. Keeping in mind that I would NEVER have agreed to a repair job that was so expensive, i would have simply taken my car back and gone elsewhere. Obviously lines got crossed somewhere and i had to deal with it. So if you pass this place, do yourself a favor and keep driving. More

Terrible customer service. Numerous problems with 2015 Sentra. Multiple calls to service technician Johnthan and to his manager Paul. No phone calls were returned. Escalated it to corporate to file a comp Sentra. Multiple calls to service technician Johnthan and to his manager Paul. No phone calls were returned. Escalated it to corporate to file a complaint. Will never touch another Nissan More

Nancy did an amazing job and got me the best deal. They worked very hard to get what I needed. I love my Nissan! Thank you! worked very hard to get what I needed. I love my Nissan! Thank you! More

Tired of the BS The service area was the only reason I had left with dealing with Nissan as a company, but I have lost all faith. Every time I go in, it's been someth The service area was the only reason I had left with dealing with Nissan as a company, but I have lost all faith. Every time I go in, it's been something. From requesting a tire rotation and then only to find out when I was told my car was ready, that oh, your tires are fine. Excuse me, if I asked for them to be rotated, I want it done. I have also gone in the past for a transmission fluid change only to be told they don't do that since it's a "sealed" unit. A few months later I come in and now they are telling me I should get my transmission fluid changed. Countless times I have asked for bulbs to be replaced or windshield wipers to be changed, only to go to my car and notice they weren't done. Get it together Nissan, or you will be the next car company to be out of business. More

STAY AWAY I brought my car in to diagnose a blown dash. I took a week to diagnose. I called every day and never got a phone call back. i had to go in there to g I brought my car in to diagnose a blown dash. I took a week to diagnose. I called every day and never got a phone call back. i had to go in there to get an answer.they said the radio would take 10 days to come in,so Greg said if you want to take the car home until it comes in. When I came in a couple days later to pick up my car Gregg was out so I dealt with the rude guy next to his desk. I told him I was picking up my car and he said I have to pay for the $600.00 Radio. I said I don’t pay for parts I didn’t get yet. He got so pissed he turned to his parts guy and said call Bobby these people are trying to rip us off for a 600.00 radio,right in front of us. How rude is that. I wanted to go over the desk and rip his head off. I never said I was not bringing the car back. You need to get some customer service training. I waited for Bobby but of course he never came. I would never ever step foot in that building ever again and neither will anyone I know. I have been in the customer service industry for 25 yrs and would never treat a customer like that. More

Dealing with Greg in the service department makes life easy. I know that he will take care of my car's service requirements and will fully explain any problems that need to be addressed. I fully appreciat easy. I know that he will take care of my car's service requirements and will fully explain any problems that need to be addressed. I fully appreciate his professionalism and expertise, he is a true asset to the dealership. More