went in to cella ford with a credit score of 803. Bought a truck- they bombed (slammed down) my credit score to a 640 (check it at least 3 times- and or from different sources) so as to I guess let their buddies at BB&T take my loan. this was my 4th new vehicle and highest financing yet. Its been 3 months and only now am i back to the mid 700s. Buyer beware. I have had a clean and good credit history my whole life.

As for repairs, I always hear the same as the negative reviews on here. 200+ dollars to spray some electronics cleaner...

its a joke. just look at the building and the staff and look at their yearly turnaround. all that $$$ is going somewhere and it aint helpin' the customer.

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Details of my experience with my new car can be found on my review of Lookout Ford in Morehead City, NC. Awful experience with them, but Cella Ford saved Ford's reputation, even though we didn't purchase the car at Cella. That was regrettable. In any case, Maurice in service stayed on the job with us, great communication and when the part was in, he gave me a loaner and the car was repaired only a few hours later. They have well earned my business when I purchase another new vehicle in the coming months!

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