Central Florida Toyota Scion

Central Florida Toyota Scion
11020 S Orange Blossom Trail
Orlando, Florida 32837

Sales: (407) 472-5200
Service: (407) 472-5200
Parts: (407) 472-5200

Manufacturers: Toyota, Scion


Most Reviewed Employees
David Zupofska David Zupofska
Sales
W. Thomas Wilson W. Thomas Wilson
Click to Own Pro
Mark Silva Mark Silva
Click To Own Pro
Eddie Hodges Eddie Hodges
Sales
Todd Parks Todd Parks
Finance and Insurance Manager
Kevin El Hammoud Kevin El Hammoud
Sales Department
Israel Camareno Israel Camareno
Sales
Ignacio Erkicia Ignacio Erkicia
Sales Department
Todd Lyons Todd Lyons
Click To Own Pro
Wagner Rabel Wagner Rabel
Sales
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Customer Lounge Area
Drive-In Service
Drive-In Service
Express Service
Free Coffee
Free WiFi
Instant Financing
Parts Store
Parts Store
Rental Car Service Onsite
Shuttle Service
Television
Television
Vending Machines
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: 11:00 AM - 6:00 PM


Service

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: 9:00 AM - 3:00 PM


Parts

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: 9:00 AM - 3:00 PM

Twenty-Four Month Rating: 4.8/5
284 Reviews
Central Florida Toyota Scion

Overall Score: 5 Star Rating4.8



About Central Florida Toyota Scion
Certified: Central Florida Toyota Scion
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Central Florida Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Central Florida Toyota Scion
Welcome to the digital showroom of Central Florida Toyota/Scion, we appreciate you considering us!

We want you to know commitment to customer satisfaction is the top priority at Central Florida Toyota/Scion. With our state-of-the-art sales and service facility, we are confident of providing you the ownership experience you deserve and respect.

Central Florida Toyota/Scion is a well known and established dealership convienently located in south Orlando. Offering the world-class value of Toyota, Certified Toyotas and pre-owned vehicles to shoppers like you is our privilege. Please take advantage of the services offered online, from scheduling service, ordering parts, to obtaining financing.

Thank you again for considering us!


CassieD
5/9/2012 1:51:55 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Eddie Hodges

My Review of Central Florida Toyota Scion:
My boyfriend and I came to find out about possibly getting into a Certified Pre-Owned Corolla that I had seen online. At first it was difficult to locate the vehicle, but Eddie went above and beyond searching the entire lot until he found the exact one I was interested in, and let us take it for a test drive.

He was so helpful in explaining the financing as well, and helped us out despite not having the best credit.

I sent an e-mail asking for another key for the car after we bought it because we only received one with the purchase, and was e-mailed back with pricing details. Eddie then followed up a few weeks later, saying he had a spare key available at no additional cost and held it for us until we were able to stop by to pick it up.

A+ customer service. The finance guy we met with after Eddie (I forgot his name, sorry) was also very helpful in explaining the warranty information as well as the additional warranty details that we were wanting to add on. Overall a very pleasant, easy and helpful experience.

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pvbdavid
4/29/2012 6:43:28 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: David Zupofska

My Review of Central Florida Toyota Scion:
I just want to take a moment to say how much I enjoyed my sales experience with David Z. I was referred to his dealership and my first contact was via phone. He promised some email with information about a couple of cars and I had the information in a very timely manner. He was great at his follow up without being “pushy”. I found him to be not only an experienced, very knowledgeable, honest, and genuinely warm hearted sales person, but one who sincerely wanted to help me as a customer, whether or not I bought from him. He really took the time to explain all of the major features of the car and was very open about what he could and could not do for me as a customer. If you have time ask him for a good joke!

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lfaverio
4/18/2012 10:07:26 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: AK Payamps, W. Thomas Wilson

My Review of Central Florida Toyota Scion:
I traded my 2005 Toyota Avalon and got a new 2012 Toyota Camry LE. What a great experience I had!!! Mr. Wilson and Mr. Payamps went way beyond their call of duty to get me the best deal for my trade and the lowest price for the new Camry LE. Both were very extremely nice and made me feel comfortable with my purchase. I would say that this was the best experience I had buying a car.
I will certainly recommend this dealer and my next car will likely be a Toyota from Central Florida Toyota

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nancakes
4/11/2012 9:34:34 PM

Overall Score: 2 Star Rating   1.8  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With:

My Review of Central Florida Toyota Scion:
We made an appointment with Eddie Hodges who immediately handed us over to Tyrone, Mr. T,(cute name, huh?).
We told him what car we wanted and exactly what we wanted it to include. He gave us a paper with a price, no details, not even the name Toyota on it. In the past we've been give an extensive list, with prices, of exactly what we're ordering.
We gave a substantial downpayment with the promise that they could get us the car within a few days. Todd Lyons was brought in to see us before we left.
To make a long story short, they got a car, but not the one we ordered and tried to make us take that car! When my husband complained and asked for our money back, Tyrone said, and I quote, "Toyota is a billion dollar company and doesn't need your money.!"
We will NEVER buy a car from Central FL Toyota again.

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maril79fl
4/2/2012 2:17:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Todd Lyons, W. Thomas Wilson

My Review of Central Florida Toyota Scion:
I live 200 miles from this dealership but found a car I was very interested in on their website. Thomas called me and discussed the car at length, answered questions I had. He arranged with Todd's help to email me papers to hold the car and to expedite the sale if I did purchase when I came to the dealership. I came, I saw, I bought and they made it very easy and pleasant(unlike dealers I had visited in my area). Thomas spent time with me to explain use of features I was not familiar with and even called me on my drive home to tell me I had left my garage door opener in my old car and he was driving to my area that evening and would bring it and arrange to meet up with me if I wanted hime to. I had other openers so was not necessary but I was VERY impressed that he offered to go out of his way to help. This just does not happen much anymore so he gets 5 stars from me as a customer.

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siboney1
3/29/2012 1:42:51 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With:

My Review of Central Florida Toyota Scion:
I went to do my 15k mile service on my camry. What a mistake!
I live close to the place, so I usually don't make an appointment...and that's the only reason why I still visited the place! Just because is close!!!
I show up, I already know the service dep. Will take care of their appts first, so I wait for my turn.
What I wasn't expecting was to be completely ignored! Along with another 2 ppl who didn't have an appt.
The service advisors were inside talking to each other just looking at us, and sometimes laughing!
I was hoping that when they were done with their appts, they would actually come around to help us! ....not the case.
The manager Mr. Smith came around a couple of times, a pretended there was nobody there while the 'service advisors' were inside just yapping away at daily gossip!
I understand you want to teach ppl a lesson to make an appt; but ignoring ppl, mistreating them, or not doing the job altogether is just foul.
When I first went in for my 5k mile check up, they were supposed to check my tire pressure, and rotate my tires; not even a week later my low tire pressure indicator turns on!!! Obviously nobody checked my tire pressure! Or probably even bothered to rotate my tires, they're new anyways....these ppl suck!
I bought my cars at toyota of Orlando, because the sales ppl here told me 'you don't look like you qualify to buy a new Tundra, and and new Camry, that we should look at a used ford F150; they're great trucks' ...Toyota of Orlando seemed to think different, and went on to sell me the cars I wanted!
So I come by for service, not because of good/friendly service, but because they're close to my house!!!
I will from now on make the trip to toyota of Orlando, and hopefully not get treated like I'm annoying them over a freaking Oil change!!!

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Genette
3/8/2012 8:39:35 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Brooks Grice, David Zupofska

My Review of Central Florida Toyota Scion:
The experience was great. It was an excellent customer service provided by the David & Brooks. David took the time explaining the features including the safety features which we were looking for a car. Brooks took the time explaining the importance of an extended warranty which we were very interested in the first place of finding out more info. We did not felt like we were being force to purchase a car. David & Brooks are very professional. Kudos to Central Florida Toyota for having these two gentlemen. We look forward in purchasing our next Toyota car in this company in the future.

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jopafig@msn.com
3/2/2012 1:01:34 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: AK Payamps, W. Thomas Wilson

My Review of Central Florida Toyota Scion:
We were very pleased with the professionalism and respect that was shown by all the members of the dealer. Great experience!!! definitely we recomded this particular deales, it is our third time buying there!

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dilysia
2/18/2012 9:19:19 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Badr Bouchnafa

My Review of Central Florida Toyota Scion:
I am more then please with the service I received from Badr. He worked with me and made me feel very comfortable from the moment I arrived at the dealer. Thank you for making my first purchase a very pleasant one. I love my brand new car. I would definetly recommend to first come to Central Florida Toyota and ask for Badr Bouchnafa.

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Don Sewell
2/11/2012 10:03:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Debra service department

My Review of Central Florida Toyota Scion:
I am from Tennessee came down to Orlando for a week my new Tundra had a problem and I went to Central Florida Toyota. They were the best, rented me a car and fixed my Tundra on time. Very nice and friendly. A++++

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