Century BMW

Manufacturer: BMW
Century BMW
3800 University Drive
Huntsville, Alabama 35816
(256)536-3800

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Twenty-Four Month Rating: 3.4/5

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lv2fxhunt
10/17/2006 4:16:16 PM

Reason for Visit: Service

I recommend this dealer: No

My Review of Century BMW:
Check their service work! New to Huntsville, I had all 4 tires on my BMW changed here. When I took it back in 6 months with bald tires, (which they told me 17K on tires was good/normal despite the fact I got 39K on my last set.) I replaced the tires but asked for alignment paperwork...my paperwork showed CLEARLY and in RED OUT of alignment specs. When I asked to see my previous specs from my file when they replaced them before AGAIN the paperwork showed RED and out of alignment specs. I called the Service Manager and the GM...Neither have returned any calls.

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senojm23
10/10/2005 1:43:13 PM

Reason for Visit: Service

I recommend this dealer: No

My Review of Century BMW:
Well, with high hopes I drove 140 miles to get them to look at my 330i zhp that has bad clutch/drivetrain viberations. After waiting 2 hours and then them maybe looking at my car 10 minutes they tell me it is all normal for an "M" series car, funny thing is I don't have an "M" series car. $42,000 cars are not suppose to have enigines that sounds like they are out of an 60's model chevy, and are not suppose to have horrible drivetrain viberations. I don't know why BMW is refusing to fix my car but, I am just about sick of them.

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