Cerritos Ford

Reason for Visit: Sales

I recommend this dealer: No

My Review of Cerritos Ford:
Cerritos Ford's Internet Sales department is the most unprofessional department I have ever come across. Sept 03, 2007 I requested a quote for a vehicle and had to enter my email address. I received a response a day later and was pleased. I received another response the following day, and then another the next. I requested to "OPT-OUT" per the email's instruction because I had all the information I needed and did not want anymore solicitation emails. I have sent response emails to the Internet Sales of Cerritos Ford Manny Jalandoni, Monica Martinez and Angie Marzinke asking for this to stop. I have received 6 solicitation emails to date. I have had to contact the Ford Corporate HQ customer service line and California' District Attorney Office because of their harassment.

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