Cerritos Pontiac - Buick - GMC - Hummer

Reason for Visit: Sales

I recommend this dealer: No

My Review of Cerritos Pontiac - Buick - GMC - Hummer:
Went to buy used car,asked if prior rental they said no.Even the contract they signed stated not a prior rental,will what do you know i later found out it was a renal car after i bought it.Everybody thier lied sales,manager,finance,finance manager. Be careful

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Cerritos Pontiac - Buick - GMC - Hummer:
I purchased a 1999 chevrolet xlt suburban from the agency on 3-15-04. It had uneder fifty thousand miles and appeared to have taken good care of. the same day i purchased the vehicle after driving home the battery died. i purchased a new battery and installed it. i reported the problem to the agency the next day and they stated i should have brought it back to them. i ask them how this was to be done because the truck would not start. they didnt want to replace the cost of the battery, but after talking to the manager they agreed to pay my costs. they didnt pay the sales tax and also took my discount as i purchased wholesale. i have since had trouble with the gas filler as it leaks. we purchased a extended warrinty wehen we purchased the truck. and were told that it covered from bumper to bumper. this is not true as they refused to cover this problem and wanted $245.00 to repair the problem. i am very frustrated with this agency as they do not want to adhere to the warrinty. when they checked the truck they caused more of a problem as it was leaking a little and now it leaks a large amount compared to before there inspection. i am very reluctent to allow them to do any work on the truck because of there attitude and what they did when they checked the problem. i would not recommend this agecy to anyone because of there attitude and work performence.

Was this review helpful to you? Yes | No

Reason for Visit: Sales

I recommend this dealer: No

My Review of Cerritos Pontiac - Buick - GMC - Hummer:
BUYER BEWARE!!!!!!!!!!!!!<br>Sales Reps will lie to about the price a nd raise them on you at the last minute!!!!!<br><br>After we refused to do the sale the Sales Rep flipped my family off and tried to fight me in the parking lot!<br><br>When I reported this to the manager they took his side and did not believe me. I reported this to the police!<br><br>Do not do business with these thugs and crooks!

Was this review helpful to you? Yes | No