Champion Toyota of Austin

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Champion Toyota of Austin:
Purchased a new 07, 5.7L, double cab Tundra in August. Sales handled by Matt went smooth and fast. I got the truck I wanted at the price I offered.
After about a month, the truck had two minor problems; a stuck tail gate and a inoperable tire pressure sensor. Both were fixed with only a minor glitch with the tire pressure sensor. It took them two tries to find it. My first free oil and filter change set up by appointment went smooth with a courtesy ride both from and back to the dealership. All-in-all, a pleasant experience with this dealer.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Champion Toyota of Austin:
I really wanted to buy a Camry Hybrid but had a hard time getting a price online. It took a phone call and then it seemed high. He really didn't want to discuss pricing until I went and test drove the car. I felt talked down to and he acted like I didn't know what I was doing. I had just bought a different car from a different dealer and had a completely different experience.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Champion Toyota of Austin:
I was looking for a used Tundra and spoke with him about one. I couldn't decide if I wanted new or used so one day stopped by the new lot. That sales guy must have put my info into a database, so when I went back to the used lot to buy, David Picow chewed me out for not sticking with him. I didn't buy either!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Champion Toyota of Austin:
After purchasing a new Highlander the cargo mats had velcro tabs w/ sticky glue that would not dry. That was March18, 2004. It is now Oct 6, 2004 and the problem is still not resolved, even after waiting more than 3 hours at the dealership while getting my 5000 mi oil change on Aug 25th.<br>The service dept. stinks, the sales dept is great.<br>Kevin Bishop is the best sales person!<br>I asked to speak to the manager of the dealership and I kept being connected to the P.R. dept. I had already talked to them earlier.<br>I should have asked for the Japaness head honcho. Betty L Brendalen<br>361-287-3391

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