Chapman Acura

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob, Eric, Mike

My Review of Chapman Acura:
Every time we have had an occasion to visit Chapman's has been a pure delight. Everyone is quick to greet and guide you to the asked for person or department. Orientation to the features of the TL have been explained well, more than once. It is fun learning the new features,and the TL is a dream to drive!!! Tnx DEE & JIM PUTNAM

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Mnatzaganian and Bob Palmer

My Review of Chapman Acura:
Because we have owned five other Acura cars, we did not think about visiting another dealer. We have been extremely happy with our Acura cars and were now thinking of changing from a TL to a RDX. Not knowing that much about the RDX,our sales person, Mike was very helpful and we were allowed to keep the RDX over night to try it and see how we liked the RDX. My husband, a recently retired Dean at the UofA, was looking for a comfortable change with more storage than the other vehicles afforded. We purchased the RDX and it was a simple and easy hassle free process.
We will recommend Chapman Acura to everyone, not only for the choice of high quality cars, but because of the friendliness and knowledge of the people working at Chapman Motors.
Chapman Motors is a first class automobile dealership.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Palmer, Mike Mnatzaganian

My Review of Chapman Acura:
The way car-buying should be. Before purchasing a 2010 Acura TL in December of 2009, I make the rounds of all the luxury dealerships in town. Nowhere else did I experience such a high level of service, or feel that the staff was so committed to making sure I was happy.

The entire experience was smooth, easy, and low-pressure. Making the deal was painless, and the paperwork process took minutes. The car was delivered sparkling clean, exactly as ordered, and my sales person really took the time to explain every feature I was interested in learning about before I drove off the lot.

I'm now an Acura (and Chapman) person for life.

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