Back

Camelback Lincoln

Phoenix, AZ

not yet
rated
4 Reviews

1400 E Camelback Road

Phoenix, AZ

85014

Directions

By Type

4 Reviews of Camelback Lincoln

May 16, 2023

We needed to buy out our lease and Rick made the transaction as smooth and fast as could be. We appreciate everything they did so we didn’t have to spend any time at the dealership at all. Great tra More

by mmelling77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Silverman
May 18, 2023 -

Camelback Lincoln responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

May 03, 2023

BUYER BEWARE- THEY DON'T CARE ABOUT THEIR CUSTOMERS! !! They reserved a service appt and once they found out it was warranty work (which they get a lower rate for) it took them a week to plug it in for d More

by CTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Ellis
May 09, 2023 -

Camelback Lincoln responded

We're disappointed to hear you weren't satisfied with your service visit and we appreciate your patience. We would be happy to address your concerns directly as well as answer any further questions regarding your experience. Unfortunately we cannot identify you by screen name to reach out directly, therefore, please contact Sheilah Keilman, our Customer Relations Manager, at 855-902-9505 to discuss this further.

May 10, 2023 -

CTH responded

I gave them every opportunity to resolve this directly. I had been loyal to them for 10 years, so thought that would count for something. Nope. Anyone reading this should look through thier responses to other online complaints. You'll see the same cut & paste response over & over. Essentially an insincere response to make people think they care. Consider all the feedback (not just mine). You'll see they really dont care about customers.

April 22, 2023

I had an exceptional experience dealing & working with Mr.Silverman. 🚘-People do not care how much you know until the know how much you care‼️ 🫧Mr.Silverman cares If you are looking for fun,qui More

by Rudi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Silverman
Apr 24, 2023 -

Camelback Lincoln responded

We appreciate the comments on your experience with us, we hope we can assist you again soon! 

January 30, 2022

I called the dealership inquiring about a car I saw on the website. All of conversations and transactions were over the phone. I live 2.5 hours away from the dealer. More

by Linarmijo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Garcia
Feb 02, 2022 -

Camelback Lincoln responded

Thank you for your review!