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Chapman Nissan - Service Center

Philadelphia, PA

4.7
123 Reviews
Call Service Center (888) 708-6410

123 Reviews of Chapman Nissan - Service Center

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May 18, 2025

They did all they could do for me. But I will be back some day. Thank you for all you did for me. More

by williemcgheejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keane Storey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Bear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Overholtzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Chapman Nissan responded

Thank you, Willie! We truly appreciate your kind words. We're glad we could assist you, and we’ll be here whenever you're ready to come back. Wishing you all the best until then!

May 22, 2025 -

Chapman Nissan responded

Thank you so much for sharing your experience! We're glad our team could keep you informed and complete the service promptly as promised. We appreciate your trust in Nissan and look forward to serving you again!

May 17, 2025

As usual, the service was outstanding, the rep was courteous, knowledgeable & professional. The service department is excellent!! More

by lcamaratta1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawny Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in service
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May 19, 2025 -

Chapman Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you consistently receive outstanding service. Our team takes pride in being courteous, knowledgeable, and professional — and it's always a pleasure to serve you!

March 30, 2025

I love the way they take care of their customers and how fast they try to get u taken care of More

by senorahevans52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane AJ
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Apr 04, 2025 -

Chapman Nissan responded

I am happy you had a great experience.Kind Regards Chapman Nissan

Apr 07, 2025 -

Chapman Nissan responded

am happy you had a great experience.Kind Regards Chapman Nissan

March 22, 2025

Very nice atmosphere. Awesome music. The people in service are friendly, helpful and always professional. More

by Vicky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
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Mar 22, 2025 -

Chapman Nissan responded

Thanks you for your very nice Review. Looking forward to your next visit. Kind Regards,

Apr 15, 2025 -

Chapman Nissan responded

Thank you for your kind words! We're thrilled to hear that you enjoyed the atmosphere, music, and our team's service. Creating a welcoming environment with friendly, professional staff and carefully selected music is central to our mission. Studies have shown that background music can significantly enhance customer experience, lifting moods and creating a more enjoyable ambiance .​ We're glad that our efforts contributed to your positive experience. We look forward to welcoming you back soon!​

March 10, 2025

It was the worst experience I ever had at Chapman, I will never go back there service department is horrible, they are in trouble over there, they aren’t going make it there More

by Ggordon526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know her name
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Mar 17, 2025 -

Chapman Nissan responded

Sorry to hear you had a bad experience. Please call me to discuss a resolution. Thank you Lincoln Overholtzer Chapman Nissan Owner Loyalty Manager Cell 484-467-0796

Mar 18, 2025 -

Chapman Nissan responded

Sorry we did not meet your expectations. Please contact me to Discuss Thank You Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan Cell 484-467-0796

Mar 21, 2025 -

Chapman Nissan responded

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December 09, 2024

When there for the first time recently for maintenance and the team was wonderful. They were very friendly and gave me excellent service. More

by Kmyers500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Milone
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Dec 26, 2024 -

Chapman Nissan responded

Thank you Kmyers500 for your feedback. I will pass it along. Lincoln Overholtzer Loyalty Manager Chapman Nissan cell 484-467-0796.

Jan 13, 2025 -

Chapman Nissan responded

Thank you Kmyers500 for your feedback. I will pass it along. Lincoln Overholtzer Loyalty Manager Chapman Nissan cell 484-467-0796.

March 27, 2024

Thanked the team! Thanked the team! Thanked the team! Thanked the team! Thanked the team! Thanked the team! More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Thompson
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October 24, 2023

Recall done with excellent service I am very satisfied with the work that the service department provided More

by cawakefield77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Fields
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May 27, 2023

Great service, did not have to wait long for my annual inspection and emissions. Courteous representatives as always More

by lesliekrochester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of names
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February 22, 2023

Very speedy and exceptional service provided in a timely manner in which all my needs were met More

by Nomat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven green 5 stars, Gary Fields
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