Charlotte Auto Collection

Reason for Visit: Sales

I recommend this dealer: No

My Review of Charlotte Auto Collection:
I recently inquired about a vehicle posted on Charlotte Auto Collection, after speaking with Bud Thomas (salesperson) he basically was not willing at all to work with me on any type of change in price. I am willing to understand that, but the way he spoke to me on the phone was with an annoyance in his voice and overall was extremely rude. It was if there dealership is high and mighty. He also accused me of not being able to read properly (info on there website). Well, I hope everyone reads this. I mean come on....your a freaking used car sales man for peak sake....the most down looked upon job in soceity. Overall, I would highly recommend looking elsewhere for a vehicle. It was a terrible experieince. I have also heard this from other colleagues in the area with there experiences.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Charlotte Auto Collection:
I saw an ad for a 2003 Honda Accord that was in "excellent condition" and had a "169 point inpsection" done on it in October 2007. I decided to buy it. 2 days later it started making noises when braking. Since I live 1 1/2 hours away from the dealership I didn't take it back to the dealership but to a repair shop becasue I didn't know if it was safe to drive. They found that the rotors where warped, the tires where dry rotted (which I couldn't see when I bought it becasue they were all shined up), and the top calliper bolt in the brakes was missing. The repair man said this could have caused an accident. I asked Charlotte Auto Collection to reimburse me for repairs, but thet refused. I took the case to small claims court and they didn't even show up to court. The judge ruled in my favor and awarded me the entire bill. However, they still have not paid! I have currently filed a Writ of Execution to make them pay. Some customer service. All they cared about was the sale. Then afterwards they didn't care about me as a valued customer. I highly do not reccomend that you buy a car from this dealership. If you do make sure you get a complete inspection!

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