Charlotte Honda-VW

Reason for Visit: Sales

I recommend this dealer: No

My Review of Charlotte Honda-VW:
For an in-depth explanation, visit charlottehondaandvw.com

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Charlotte Honda-VW:
The sales staff is extremely friendly. My car was a graduation gift purchased by my parents, however the choices for it were made by me. Instead of speaking to them, they took the time to answer my questions. They were quick to return my phone calls and very helpful in person.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Charlotte Honda-VW:
My husband and I were in to look for a vehicle, we were told to bring in some paperwork on a Thursday evening, the salesman was too busy with another couple to barely even speak a few words to us. The salesman then told us we wouldn't know anything until Friday anyway, so we should just go home, and he would call us mid-morning on Friday. Finally, Friday afternoon, my husband calls for the salesman (Joe), Joe then informed him, that he only had one finance company that would consider us, and then tried to push us to buy a used vehicle, which my husband tried to make it clear to him..WE DID NOT WANT! Long story short, Joe ended the conversation by telling my husband that he was "a F****** IDIOT". We are completely disgusted with the whole experience and would never reccommend this dealership to anyone! Yet, we still keep receiving e-mails telling us that they can help us...NO THANKS!!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Charlotte Honda-VW:
I am a 64 year old women who is disabled and it is very hard for me to get around but the dealer made the experience very pleasant and easy. The sales person Matt was very helpful in every way with the sale and most importantly after the sale! I highly recommend Charlotte Honda VW.

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