Read Reviews Checkered Flag Toyota

Checkered Flag Toyota

Checkered Flag Toyota

5301 Virginia Beach Boulevard
Virginia Beach, Virginia 23462


Sales: (866) 490-3524
Service: (757) 687-3442

Manufacturers: Toyota, Scion

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  • Customer Service:

    4.9
  • Quality of Work:

    4.9
  • Friendliness:

    4.9
  • Overall Experience:

    4.9
  • Pricing:

    4.7

24-Month Rating

based on 671 reviews

4.9

4.9 out of 5

984 lifetime reviews

Checkered Flag Toyota

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Checkered Flag Toyota

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Checkered Flag Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Checkered Flag Toyota

Checkered Flag Toyota Scion has a variety of new cars for Virginia Beach area residents. When you arrive at our car dealership you will find all of the latest Toyota models ready for a test drive with one of our friendly and knowledgeable sales associates. The 2010 line is in stock, see our selection of Toyota Camry, Corolla, Prius, Tacoma, FJ Cruiser, Tundra, 4Runner, Highlander, Rav4, Matrix, and Scion tC, xB and xD in Virginia Beach. Visit our Virginia Beach Toyota and Scion dealership today where you will find the perfect new car at a great price!

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 12:00 PM - 6:00 PM


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 6:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 6:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Instant Financing
Cable TV Laptop Computers
Children's Play Room Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Rental Car Service Onsite
Express Service Shuttle Service
Free Coffee Television
Free WiFi Vending Machines

JRIEGEL203
6/2/2013 5:02:58 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill Peterson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Checkered Flag Toyota:

Bill Peterson was my salesman and was very nice and friendly. He was very familiar with all the cars, and very helpful in the selection of my auto. When I buy again, I will ask for him to assist me. In fact, he was so helpful he drove the new car home for us. We appreciated that very much. We have bought several cars from Checkered Flag and have been completely satisfied with all the cars, prices and service.

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Response From: Checkered Flag Toyota
Added: 6/3/2013 3:42:33 PM

Thank you so much for sharing your superb experience and for rewarding us with this golden 5-star review! It truly humbles us to hear such kind words about our staff members, and I am pleased to know that you found Bill to be helpful while he made your car buying experience enjoyable. Going above and beyond is in our job description and Bill was able to do that with you – that’s just how we like it! We are proud to hear that Bill has left another customer satisfied with his service. Congratulations on your new vehicle, and we look forward to working with you again in the future! Don’t forget to check out our Facebook and Twitter for specials and promotions.

Best regards, Christine Knowles – Customer Care Director – info@checkeredflag.com

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billsimons1
6/1/2013 2:42:50 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Morales
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Checkered Flag Toyota:

I visited many local dealerships to look at various brands and models and finally decided on a Toyota RAV 4 AWD Limited SUV. Checkered Flag was the only dealership that had the exact vehicle with the options I wanted. Mike Morales was very professional in my dealings with him and I will be very happy to recommend him and the Checkered Flag Toyota dealership to family / friends / others. I traded in my old SUV and all went very smoothly during my purchasing of the new vehicle. My new RAV 4 was delivered very clean and all worked well on the vehicle. So far I am very pleased with my purchase.

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Response From: Checkered Flag Toyota
Added: 6/3/2013 3:40:26 PM

Bill, congratulations on your new Rav4, and thank you so much for ranking our dealership with your 5-star review! At Checkered Flag Toyota, our dedicated staff works hard to understand your automobile needs to find the perfect vehicle for you. You indicated that your car-buying experience with Mike went smoothly, this pleases us immensely! It’s Mike’s sincere dedication to earning customers’ satisfaction that makes him an outstanding member of our team. He will be thrilled to hear of your encouraging review. Welcome to the Checkered Flag family, and we look forward to ensuring you’re happy with your new Toyota for many years to come. We also encourage you to follow us on Facebook and Twitter to gain exclusive access to our monthly maintenance specials.
Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

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teddychipley
5/29/2013 7:26:10 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray Aiden
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Checkered Flag Toyota:

Excellent salesman works hard at satisfying the customer and was persistent closing all negotiations.
I would recommend this salesman and the dealership to family and friends.

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Response From: Checkered Flag Toyota
Added: 5/30/2013 3:46:20 PM

Teddy, thank you for taking the time to share your excellent review with us! At Checkered Flag, our team is committed to providing quality customer service while creating an incredible car-buying experience for all our customers. Ray and rest of our team were able to accommodate your automotive needs, this pleases us immensely! We value your recommendations and please know that if you need anything, we are only a call away. We also encourage you to follow us on Facebook and Twitter to take advantage of our monthly deals and service specials.

Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

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wtillea
5/28/2013 3:39:40 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert Rosser
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Checkered Flag Toyota:

The Checkered Flag/USAA rep, Ed Belisle was extremely nice and approachable, and even though he had me a good deal, met me half way on a little more savings, and I like saving!! Mike Allen, sales manager, was also very good to deal and talk with, absolutely no pressure and appeared genuinely concerned. And I don't want to forget the delivery coordinator, Adriana, very nice and got things done around my schedule, another plus!
But let me tell you about my salesman, Robert Rosser, excellent, should be salesman of the month, if not year! No attitude, no pressure, took his time with me, and this guy knew his cars on the lot! Honestly, this guy was great! He listened, understood what I was looking for and knew where these vehicles were, didn't have to make me wait while he checked the computer or any other type of delay. This man is on his game at Checkered Flag! Make sure you ask for him, he will work around your schedule also.
Overall, as you can tell, I absolutely would recommend this dealership.

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Response From: Checkered Flag Toyota
Added: 5/29/2013 3:34:48 PM

Your review is truly exhilarating, and we can’t thank you enough for acknowledging our dealership and staff with such genuine compliments! Checkered Flag values its customers and that is why we take great pride in our quality customer service. Robert and rest of the team gave you the attention you deserved and found the best deal that fit your lifestyle, that’s just how we like it! Robert indeed is an excelling member of our staff, and he exemplifies everything we strive to achieve in every department of our dealership. We will make sure your wonderful review reaches him and the rest of the team. Welcome to the Checkered Flag family, and we look forward to building a long-term relationship with you to ensure you enjoy your new purchase for many years to come. Feel free to give us a call or stop by for further assistance. You can also stay in touch by frequenting our Facebook and Twitter for monthly news, deals, and specials!

Best regards, Christine Knowles – Customer Care Director – info@checkeredflag.com

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smbowen
5/28/2013 9:18:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
ALLEN BELLANGER
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Checkered Flag Toyota:

This was the fourth vehicle we purchased at Checkered Flag, Allen was a great person to work with, straight to the point and courteous. recommend anyone to seek out Al for a good sales experience.
Steve

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Response From: Checkered Flag Toyota
Added: 5/29/2013 3:35:10 PM

Steve, we are truly grateful to have earned your repeat business, and congratulations on your new purchase! At Checkered Flag, our team works very hard to provide each of our customers with straight-forward and professional service and it's great to read that our team has maintained your trust and created incredible car-buying experiences with you. We are also very happy to know that you enjoyed working with Al, who took the time to win your trust and ensured your satisfaction. He will be thrilled to hear about your rewarding compliments. Enjoy your new purchase, and if you have any other comments or questions feel free to ask. Remember to check us out on Twitter Facebook for access to our exclusive monthly specials!

Take care, Christine Knowles – Customer Care Director – info@checkeredflag.com

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blinford
5/28/2013 9:16:02 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert Conway
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Checkered Flag Toyota:

Mr. Conway seemed very knowledgable on both sales and types of cars, I was impressed. I explained to him what I was looking for, the type of driver I am and how much my price range was. An hour was spent negotiating price and solving the last few twinks in the deal. I went into the dealership expecting to shop more over the next few days and Mr. Conway sold me almost instantly, well done!

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Response From: Checkered Flag Toyota
Added: 5/29/2013 3:35:43 PM

We truly appreciate you leaving this great review about our dealership. I’m happy to hear that Mr. Conway and the rest of the team were able to assist you in finding the perfect vehicle for you. It sounds like your car-buying experience was stress-free and enjoyable and that’s just how we like it! Mr. Conway is not a typical salesman because he is dedicated to earning your trust and satisfaction by ensuring you know we care about your car-buying experience. He exceeded your expectations and this pleases us highly. We appreciate your business, and we’ll make sure Mr. Conway hears about this great review. Please contact us with vehicle-related questions and follow us on Facebook and Twitter for service specials.

Sincerely, Christine Knowles – Customer Care Director – info@checkeredflag.com

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rhendersonv
5/27/2013 11:50:53 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Karen Cochenour
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Checkered Flag Toyota:

Second car I have bought at this dealership & second car purchased from Karen. She was excellent & did everything to make the deal as quick & easy as possible. Also, Jim McNutt, the finance manager, was extremely easy going. Didn't try to force anything on me. Have dealt with him twice also. Would highly recommend this dealer & these two people. Excellent price, friendly, & quick!

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Response From: Checkered Flag Toyota
Added: 5/28/2013 2:58:17 PM

What a great review! Thank you for taking the time to share such thoughtful remarks about our dealership and staff. It’s our duty to ensure customers enjoy their car-buying experience with us, and we have earned your repeat business, this pleases us immensely! At Checkered Flag, we take great pride in our dedicated staff, and Jim and Karen are valuable assets to our dealership. It’s their sincere commitment to finding the right vehicle for customers’ needs at the best deal possible are what distinguish them. We are thrilled to know that they were able to achieve this with you. Jim and Karen will certainly appreciate your kind compliments. Do come back and see us again. Remember, stay in touch by following us on Facebook and Twitter to get monthly news and service specials.

Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

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chrisdorr1
5/25/2013 7:36:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
karen kcochenour
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Checkered Flag Toyota:

Easily the best car buying experience I've had in my 55 years. Best price, no hassle, friendly. Karen went above and beyond my expectations and so did Mr. Rayfield, the General Manager. I plan to be a Checkered Flag customer from now on!

Thank you,

Chris Orr

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Response From: Checkered Flag Toyota
Added: 5/28/2013 2:59:05 PM

Chris, it’s truly our honor to have had the opportunity to serve you, and thank you for making our day with this special five-star review! We are thrilled to read that you enjoyed your car-buying experience with our friendly staff, and we are also pleased to know that you’re happy with the price you received on your new purchase. Karen is a valuable member of a team, who willingly go the extra mile to make sure customers are satisfied with our service. We have earned your loyalty and this boosts our dealership spirit to a whole new level! Welcome to the Checkered Flag family, and please don’t hesitate to let us know if we can be of any assistance to you in the future. We encourage you to “like” us on Facebook and “follow” us on Twitter to gain access to our exclusive service specials.

Kind regards, Christine Knowles – Customer Care Director – info@checkeredflag.com

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jjjcccoossttello
5/22/2013 4:24:15 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alex Suarez
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Checkered Flag Toyota:

Easy transaction. Made a deal within 20 minutes of calling the dealership. I was trying to cut a deal with 2 other Toyota dealers at the time. Checkered Flag met my price. Great Dealership, I wouldn't buy anywhere else. Bottom line, Checkered Flag wanted my business, They were not looking to screw me. Thanks to Checkered Flag.

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Response From: Checkered Flag Toyota
Added: 5/22/2013 2:54:27 PM

Firstly, we thank you for doing business with us, and welcome to the Checkered Flag family! Honest business practices are cornerstone of long-term business relationships. We were able to do this with you and this makes us very happy. We’ll make sure that our team hears of this rewarding review! Enjoy your new purchase, and let us know if can be of any assistance to you in the future. Also, we encourage you to “like” us on Facebook and “follow” us on Twitter to get online deals and coupons.
Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

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dannymcleod
5/18/2013 5:58:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bill Mulligan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Checkered Flag Toyota:

Had a great experience buying a new Toyota Tacoma, my sales rep, Mr Bill Mulligan was a pleasure to deal with, kind of "big brotherly", he expedited the sale quickly and helped throughout the process even with cleaning out my old truck and getting license plates removed and installed, and we even managed to tell a story or two. I think the price i paid for my truck was very reasonable. If you are in the market for a Toyota, Bill Mulligan will take good care of you, I highly recommend him!! And, any Toyota!

Danny

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Response From: Checkered Flag Toyota
Added: 5/20/2013 1:17:28 PM

Welcome to the Checkered Flag family, Danny, and congratulations on your new Tacoma! We are humbled to hear of your positive experience while at our dealership. It is always our pleasure to go above and beyond and to make sure each customer drives away satisfied. I am pleased to hear that your enjoyed working with Bill. He gave you the attention you deserved while making sure you were satisfied with the price on your new truck – that’s just how we like it! Bill is truly a valuable asset to our dedicated team, and he appreciates your compliments as well. We are grateful for your business, and we hope to help anyone you send our way. Don’t forget to check out our Facebook and Twitter pages for monthly news, deals, and specials.

Thank you, Christine Knowles – Customer Care Director – info@checkeredflag.com

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