Chevrolet of Bend

I had a terrible experience with one of their sales associates. He was rude, arrogant, and dismissive. I emailed their General Manger, General Sales Manager, Business Manger, and Used Car Manager two w associates. He was rude, arrogant, and dismissive. I emailed their General Manger, General Sales Manager, Business Manger, and Used Car Manager two weeks ago and no one has bothered to respond to me. I assume because we are somewhat geographically isolated in Central Oregon and the car shortages they have gotten a real rotten attitude. As the market is correcting they have overpriced cars that have been sitting on their lot for months. It is worth the drive to go out of the area to be treated with respect and get a fair deal. More

The correspondence with Bend Chevrolet was excellent. I requested information on a vehicle I was interested. They were prompt in letting me know the status of that vehicle. I requested information on a vehicle I was interested. They were prompt in letting me know the status of that vehicle. More

The Service department is unethical and the parts department is just flat evil. I got bit 2 times now and will never go back. The first one was a leaking radiator about a year ago. They gouged me abo department is just flat evil. I got bit 2 times now and will never go back. The first one was a leaking radiator about a year ago. They gouged me about 4 times more than I should have paid I found out later. Now, I got a quote for a transmission of $11,000. They charged me $189 for the diagnostic after my coupon which I was led to believe would save me more than the measly $10 they gave me. They had it all day and did not call me. I had to call them at the end of the day. I got a second opinion on the transmission and I am paying $6500 to have it replaced by Robirts in Redmond. Shane did the diagnosis for free. More

Purchased a Jeep with the Lithia 90 day warranty. Jeep has been in the shop 34 days of the 90 days warranty. No adjustments or compensation on the 90 day warranty. Jeep has been in the shop 34 days of the 90 days warranty. No adjustments or compensation on the 90 day warranty. More

I felt like the salesman I talked to was very knowledgeable & listen very carefully & was very willing to help me find the vehicle that would meet my need. knowledgeable & listen very carefully & was very willing to help me find the vehicle that would meet my need. More

Terry L in the service department is a liar and crook. Did the work on my vehicle without my approval. Illegal! Then they keep your car unless you pay them what they say! Did the work on my vehicle without my approval. Illegal! Then they keep your car unless you pay them what they say! More

Terry L in the service department is a liar and crook. Did the work on my vehicle without my approval. Illegal! Then they keep your car unless you pay them what they say! Did the work on my vehicle without my approval. Illegal! Then they keep your car unless you pay them what they say! More

Met Brian Bower today. I enjoyed having a good honest interview with him. I gave him my informatrion to find a good price on a 2018 Chevrolet Traverse or newer, with low mi I enjoyed having a good honest interview with him. I gave him my informatrion to find a good price on a 2018 Chevrolet Traverse or newer, with low miles on it or a new one economically priced to tow a trailer with. Five years ago my wife and I had the most unhappy experience we have ever had here. This was a "start over experience, with CHEVROLET". I hope. THANKS Brian More

My service writer, assistant, service manager, Terrie Lussier is far and away the best service oriented person I have had at any dealership for my mini vehicle‘s in my 76 years. Terrie is very thorough, Lussier is far and away the best service oriented person I have had at any dealership for my mini vehicle‘s in my 76 years. Terrie is very thorough, efficient, courteous, and professional. Roger Vlach More

This is the 2nd time( 1 on each vehicle) I went to this dealership and both times the service advisor Ben, was arrogant and had an attitude. The second visit was on a Trax, that we wanted an oil change and dealership and both times the service advisor Ben, was arrogant and had an attitude. The second visit was on a Trax, that we wanted an oil change and tire rotation on, plus we were going to have a squeak checked out but decided due to the weather, to forgo that. Ben had a snotty attitude, that if we couldn't leave it, he would not be able to check it out, because we needed to go for a test drive with the tech. We just went ahead with the oil change and tire rotatation. When we checked out only the oil change was done. The cashier was inpersonable about it and did not care. Looks like I need to try the other dealer in the area. More