Read Reviews Chevrolet of Homewood

Chevrolet of Homewood

Chevrolet of Homewood

18033 Halsted St.
Homewood, Illinois 60430


(708) 249-0339

Chevrolet of Homewood
Manufacturer: Chevrolet

Write a ReviewWrite a Review

  • Customer Service:

    4.2
  • Quality of Work:

    3.9
  • Friendliness:

    4.2
  • Overall Experience:

    4.0
  • Pricing:

    3.9

24-Month Rating

based on 10 reviews

4.0

4.0 out of 5

26 lifetime reviews

Chevrolet of Homewood

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Certified: Chevrolet of Homewood

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Chevrolet of Homewood has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Chevrolet of Homewood

Our full line of vehicles are available for you to look at and test drive. Feel free to contact our customer-oriented staff with any questions or concerns about our New or Certified-Used cars in our Inventory. Also check for any New Car Specials and Coupons, Rebates or Incentives we may be currently offering. Please call us at (888) 598-2439.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 6:30 PM

Saturday: Closed

Sunday: Closed


Our Amenities

genocide666
2/1/2013 12:56:05 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Jack MomaniJack Momani
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    2
  • Overall Experience:

    1
  • Pricing:

    4
  • Overall Score:

    1.8

My Review Of Chevrolet of Homewood:

Stay away they sold me a new car and then called me back and told me they had to change to interest rate then lied and told me I couldn't give the car back even if the rate changed then I contacted my lawyer and then they told me I could return it total con men sales rep are nice tho and price was good

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Pwashington52
9/25/2012 7:47:18 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chevrolet of Homewood:

Why deal with Homewood Chevy they have the best customer service and professional sales people. I was given all the time needed to make a decision of my choice. not pushy like Toyota no deceptions.I drove away with a Malibu 2013 it was the best car for me. Thanks Homewood Chevrolet.

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gorjas2
12/11/2011 12:25:35 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Jack
  • Customer Service:

    2
  • Quality of Work:

    2
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.4

My Review Of Chevrolet of Homewood:

The salesman is a typical sales man and would lie to get you there. I paid to much for a used car that needs so much work. The GM was very rude to me. However there was one of the managers that was nice enough to get me on my way.

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Response From: Chevrolet of Homewood
Added: 12/27/2011 2:56:17 PM

Gorjas2, I understand that you were unsatisfied with your service and I would like to hear more about your experience as soon as possible. We make it a priority to always treat our customers with respect and it sounds like you feel that this was not the case with your last visit. Please call me, Guy Cesario, directly at 708.799.2000 or email me at sellscars@att.net so that we can discuss this further. Thank you.

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caddynomore
12/7/2011 9:12:33 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mark
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.4

My Review Of Chevrolet of Homewood:

I went to this dealer after reading reviews on this site. I had multiple bad experiences with Cadillac dealers and I live in an area where things can be dicey insofar as car repairs go. That said, a dealer review/rating has some merit for me. I have to say that I was wholly surprised.

I have a vintage and pristine Oldsmobile that I thought was having some sort of transmission problem. I asked for diagnosis only, and a thoughtful recommendation as to what I should do. They had my car for 1 day. When I was called with a report on the vehicle, they took a great deal of time to explain everything to me. They went out of their way to tell me about the background of the mechanic that reviewed the vehicle. They had already priced any work that I may want to have dono\e in the future if and when I actually have a problem with the vehicle. There was no sales pressure of any sort. This was such a different experience for dealer level service on my car! Overall, this was an amazingly positive experience.

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KarlyM
11/28/2011 8:07:30 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Guy Cesario
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chevrolet of Homewood:

I worked with Guy over the phone for service issues. He was friendly and pleasant to deal with and helped me come up with a solution for our problem very quickly and efficiently. I highly recommend this dealership for all of your car needs! You won't be disappointed!

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catjohson
11/20/2011 11:09:09 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
nick
  • Customer Service:

    N/A
  • Quality of Work:

    3
  • Friendliness:

    4
  • Overall Experience:

    3
  • Pricing:

    3
  • Overall Score:

    3.2

My Review Of Chevrolet of Homewood:

The first dealership was so nice. They explained everything. they got the best deal for me. They offer the warranty and the rust proof. They have classes on your vehicle. This people was dull and didn't offer me nothing or explain anything. It was all about the sale. They didn't put the license plates on right. I haven't heard from them. They told me I can get free car washes. I took my car there to get wash and I had to wait 30 minutes and it was not a good job at all. I'll never take my car there agsin.

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benquila
11/16/2011 10:55:30 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jack Momanti
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Chevrolet of Homewood:

I had two of the same vehicles at two different dealerships, Chevy of Homewood had the vehicle with the most miles but the sales experience made the difference. Jack Momanti was straight forward in the end and provided the best customer service. I would definitely recommend him at the dealership to my friends and family.

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Jeylo2real
11/9/2011 11:26:10 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jack Momani
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Chevrolet of Homewood:

I was welcomed from the moment I walked in the door. I originally talked to my salesperson over the phone who was very knowledgeable about my entire situation. When I finally met Jack face to face it was like a breath of fresh air. I didn't feel like I was being taken for a ride, and was fully informed as to what was going on with every step of the deal and didn't feel taken advantage of at the end of the process. Jack had an awesome personality and I was treated with honesty and integrity, so did every other team member. If I ever need another vehicle or any of my friends and family are looking to buy I'm definitely sending them to Homewood Chevrolet. By the way, I absolutely love love my 2012 Chevy Traverse. Thanks Jack Momani and Homewood Chevrolet.

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tiffanysadams
11/6/2011 9:25:24 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason GoldieJason Goldie
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Chevrolet of Homewood:

I called the dealership to inquire as to whether or not a particular SUV I'd seen on their website was still there. It was a 2008 Saturn Vue with only 15,000 miles and it had just come in 2 days before. I called at 8:15pm and they were about to close at 9, but the General Manager was so friendly and told me to come on in and that he'd wait for me since I only lived 20 minutes away.

I thought they'd rush me through or just hurry through everything so they could go home, but my experience was anything but rushed. Jason, my Sales Rep was professional, very calm and patient and answered all my questions. I'd been to 3 other dealerships in the last 30 days and had terrible experiences at all of them, so this was so refreshing. The entire Sales team and the Finance Manager J.J. all worked together to work out my deal, to get my car detailed, and get the contract signed - - and I left that night with an awesome SUV at a great deal.

My overall experience at Chevrolet of Homewood was fantastic!! The staff was really friendly and the customer service was outstanding. Jason called the next day to make sure I was pleased with my new Saturn and he even sent me a nice thank you card in the mail later that week for doing business with him. I have several family members and friends looking to upgrade or replace their vehicle before the winter kicks in and I will gladly refer each of them to Chevrolet of Homewood. Thanks everyone for making my buying experience easy and pleasant!! :-)

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NeeNee1010
7/31/2011 10:12:30 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon MetzBrandon Metz
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Chevrolet of Homewood:

I went to Homewood Chevrolet to ride along with my daughter to purchase her new vehicle. She had found them online when searching for a Chevy Equinox. The dealership in our own town had not been able to meet their deal so on a Saturday morning we got up early and drove 90+miles to pick up her new Equinox. She'd been told the Sales Manager would be in a meeting when we arrived but it wouldn't take long and he would take care of us. When we arrived, we found Brandon Metz there ready to take care of her. He immediately made us feel welcome and got started working on looking at the trade and reviewing all of the paperwork. He stepped away from his desk to take care of things and every time he did other salesmen would come up and start talking to us making us feel welcome. Everyone in there was super friendly and we had a great time chatting with all of them while waiting. We laughed and joked with all of the guys and time just flew by. When it was finally time to see the new vehicle, we went out got in the vehicle as Brandon walked us through all of the options in the vehicle and assisted my daughter in getting her bluetooth set up. We then took the vehicle for a spin to make sure she didn't have any questions. All of this time Brandon was answering all of her questions and guiding her through the different options in her vehicle. We were completely blown away by the friendliness of all of the staff but especially Brandon. He was Salesman of the month twice in 2010 and we completely understood why after working with him. On our way home we were going to email him to let hin know how impressed we were with him but didn't have his email address on his business card. Both of us emailed him when we got back to town to thank him for his service. I would drive the 90 plus miles to Homewood Chevy again to buy a vehicle. I typically buy Fords but Chevrolet of Homewood could make me a Chevy girl with their awesome service. I would highly recommend them to anyone and have told all of my family and friends if they are considering purchasing a new vehicle to consider buying at Chevrolet of Homewood! Thanks guys for a very pleasurable Saturday morning!

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