Chicago Northside Toyota Scion

Reason for Visit: Service

I recommend this dealer: No

My Review of Chicago Northside Toyota Scion:
North Side Toyota...where can I start may be by saying that I will never set my foot there and I regret going in first place.
I took my car for repair, I had my check engine lamp On. I figure since it is Toyota the best place to take is to Toyota dealership..well NOT this one. The mechanics check my car and told me the price that I have to pay to get it fix, which was pretty expenssive because they charge very much for labor. A part that can be changed in 15 mins max, they needed an hour and this costs $102. Any way they gave me the estimate told me once they change two parts my car won't have that problem. Even though it was extremelly expenssive I decided to go for it because I figure they were professionals. After spending about $500 I drove my car out of Toyota thinking that this is the end of the problems. I felt it was expenssive but at least it was done by someone that knows what he is doing. The check engine was off. 5 days after that the check engine came ON again. I was very unhappy to find out that therewere more parts to be change to fix the innitial problem that I had with the car. I got a call from their representative telling me that now I need to pay $700 more and the problem will be fixed- THE SAME PROBLEM .... As I started asking more questions why did they change the other two parts to begin with , if they were not causing the problem , the guy became very mean and was treating me like an idiot. Telling me that I don't know anything about cars and so on. WELL let me tell you what these idiots did... The first time they changed parts that were JUST fine....and were not causing the problem , whether it's because they don't know what they are doing or just decided to rip me off is just as bad. I personally think they rip me off. Theydidn't want to take resposibility for the mistake that they made, they didn't offer me any compensation or appology and they didn't stand behind the servicing that they preformed the first time. But wanted me to pay $700 more and believe them that everything will be fine. VERY RUDE. They could have changed half the parts in my car before they got the problem fixed - this is insane. If I was you I would think twice before taking my car there...I know I won't ever again!! !!
I wish I could give them minus 10 stars.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Chicago Northside Toyota Scion:
Absolutely NOT. Do NOT go here for service. They are the biggest rip off for service. Fabricate the bill, and overcharge for everything. told me I needed front brakes, and brought it to a "real mechanic" who told me that I still had about 5000 miles left. And of course added the $180.00 hose charge, which I see they are notorious for. These service guys are just looking to sell, don't care how bad you get ripped off.

NEVER AGAIN!!!!!!!!!!!!!!!!


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Reason for Visit: Sales

I recommend this dealer: No

My Review of Chicago Northside Toyota Scion:
Do not buy from these guys. they just outright lie about everything. i bought my car from them. they are very friendly when doing the sale. once the sale was final they just want to rush rush and rush. did not explain anything about car any terms or conditions. they lied about condition of my trade-in tried to low ball it by 3000 dollars. they didnot give me my customer satisfaction survey from Toyota. looks like they filled it out themself and sent it. worst dealership ever.....

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Chicago Northside Toyota Scion:
Do not buy a used car here or any car for that matter. All smiles up until I signed on the line then they became a**holes about EVERYTHING. I even bought a warranty though them and they didn't want to honor it!!!!!

Overall, SKEEZY SKETCHY AND DISHONEST!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Chicago Northside Toyota Scion:
Lied to in attempt t get me to buy a car they had in stock. 10 days late in delivery. Leather installed wrong. Leather not repaired after they had the car for 2 weeks and 100 miles put in it. Very friendly when I wanted to buy - as soon as the contract was signed attitude changed remarkably.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Chicago Northside Toyota Scion:
BEWARE IF YOU ARE GIVING A DEPOSIT!!! Antonio was great when I was thinking about getting a Prius. Because Priuses were in such demand, he said I could put $500 down to reserve a car. If I decided not to get the car, the money was 100%refundable (other dealerships had told me the same). So a week later when I called to let him know that I had decided not to go with a Prius, he said he would refund the money. Three weeks later when my credit card had not been credited I called again. He said there must have been an oversight and that he'd call me back. No call and still no money, now 6 weeks later.

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