My husband and I were interested in a 2004 Ford F150 FX4 that was listed on Autotrader. There were no pictures available so we called the dealership. Last week, we called the dealership they said that they could not send any pictures because the truck was not there. First we were told that a manager was using it to move. We were unhappy but decided to call back today. We were told the same thing. When I asked them if it was standard practice to use a vehicle that they are trying to sell for personal use, especially something like moving where the vehicle could get scratched or damaged, "Super Dave," didn't answer. He acted as though he couldn't hear me. When I asked who the manager was he said he was! I then asked who the owner was and he said he would have to call me back with that information. After waiting a couple minutes, I went to their website and did a live chat with someone there and asked them who the owner was. I am guessing that the person chatting with me told, "Super Dave," that I was asking questions because he then called my phone. His story had changed. He said that the truck I was interested in was in the transmission shop and it was actually another truck that was being used to move and it was not an employee using it, it was the owner. Based on the conflicting stories I am lead to believe that someone was failing to be honest or really doesn't have any idea what is going on with their inventory. Either way, I would not buy anything from this dealership based on their lack of professionalism and integrity.
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