Chris Auffenberg Ford Lincoln

Our family purchased a preowned vehicle from Chris Auffenberg Ford. Our salesman, David W, had dedication and commitment throughout our entire process. The dealership, service department, staff and ma Auffenberg Ford. Our salesman, David W, had dedication and commitment throughout our entire process. The dealership, service department, staff and management were friendly and answered all of our questions. The vehicle was in excellent shape, detailed, and came with a few extra warranty items that we haven't seen before. The quality of the vehicle and the entire staff at Chris Auffenberg is unmatched. Purchasing a car, whether new or pre-owned, is a process. One that many don't take pleasure in. Best experience in a car purchase, and will continue to do business with them for any future vehicle needs or service. Thank you David, James, Jim and the rest of staff! More

Best experience we have ever had purchasing a vehicle. The team was very thorough and accommodating. David York hit it out of the park helping us through this purchase. He was respectful and followed thro The team was very thorough and accommodating. David York hit it out of the park helping us through this purchase. He was respectful and followed through on every aspect of the deal. He went above and beyond to make sure I was completely satisfied with my purchase. Rob Durbin in finance made sure to get me the best rate financing and he was upfront and honest. There was no surprises when getting into finance. I highly recommend this dealership, Rob Durbin and David York to all my friends and family because I know they will give them a great experience like I was given. I truly felt like family here. More

Wow! Awful! I talked to a sales person explaining that I needed to trade in 2 vehicles, a 2006 Cadillac SRX and a 2016 Chevy Cruze. The salesman requested that I bring in both cars. I made arrangements to h needed to trade in 2 vehicles, a 2006 Cadillac SRX and a 2016 Chevy Cruze. The salesman requested that I bring in both cars. I made arrangements to have both cars at the Dealership. I test drove a car for almost an hour and had it checked out. I was scolded by the Sales person when I returned. I requested three times to have my cars "appraised" for a trade-in. The Salesman refused claiming his manager will only appraise the cars if I am committed to buying. I told them I needed numbers before I could commit. I test drove a second car. They still refused to give me trade in values. I told the Salesman I didn't have any more time and drove one of my cars home. I had to walk to the car dealership to drive home my second car. Later I called the Sales Manager who was rude and just stated: "You are not ready to buy." This Dealership wasted 4 hours of my time. Yikes! More

Awesome people! We walked in not too long before closing time on Saturday just to look around. David Simons met us with a kind greeting. After a short chat and us set We walked in not too long before closing time on Saturday just to look around. David Simons met us with a kind greeting. After a short chat and us setting our expectations with him, with no pressure, David led us to the vehicle we bought that very day on terms we had set for ourselves in advance. He and Don were very knowledgeable and friendly. I highly recommend them to anyone. Happy to have our new Ford Escape! Thanks guys! More

Felt like Family Everyone at Chris Auffenberg was great. I swung through on my first day of car shopping, looking for a new-to-me vehicle that had to fall under pretty Everyone at Chris Auffenberg was great. I swung through on my first day of car shopping, looking for a new-to-me vehicle that had to fall under pretty specific price/mileage criteria. It's been about 10 years since I've been shopping and here I was treated like family. Every member of the team greeted me, and knew which car I was looking at and even what I was going to trade in. They are a personable team; getting to know you and having conversations, not just "dealer talk". My dealer worked to make sure I was getting the deal I wanted and that my monthly payments were within my budget. When the papers were signed he went over the entire vehicle to make sure I understood all my new technology. I strongly recommend checking out Chris Auffenberg for your next vehicle. More