My Review Of Joey Accardi Chrysler Dodge Jeep Ram:
I've got a quite bad experience over at this dealership, and was met basically by a swarm of dishonesty, overcharging and libel. I was very disappointed with my experience at Chrysler Jeep North Broward and their misleading attitude during my attempt to purchase a Jeep Compass on with a True Car certificate that seemed to be an excellent deal for the car. First of all, I was told the True Car trained internet manager, was "busy" and I never had a chance to speak with him. I was greeted by a saleswoman, who was very kind and took me for a test drive, and by a manager who greeted me and said the True Car price was fine. This manager disappeared as well and when it came the time to appraise my trade-in, a different and quite rude sales manager showed up and told me my vehicle was in excellent condition and was worth 17,000. However, when he noticed I had a True Car deal, he changed his word (libel, false pretenses - a flat out lie basically) and said the car was "still" being appraised and the appraisal would be between 14,000 and 17,000. He later came and told me they would only pay 14,500 for my car. According to even the infamous Black Book, my car was worth around 17,010. It was clear to me at that point that he was trying to compensate the low True Car guaranteed price with an extremely low appraisal of my car, eliminating this way any advantage I would have with the True Car price that THEY advertised on TC. Because I really enjoyed the vehicle, I still tried to close a deal but that sales manager had really no intention of selling the car to me at the advertised TC price unless I caved in for his immoral offer on my vehicle. After driving over 2 hours to get there and a lot of wasted time, I left the dealership very disappointed without a deal. Hours later, I noticed the 3 TC certified dealers in my area, which had 3 different quotes for this vehicle, now have the same price for the vehicle, a price that any customer would have obtained without the help of TC, basically with just the regular manufacturer cash discounts (detail: they marked up the price of the car on TC after this issue, proving their complete dishonesty and lack of respect with the customers). Unfortunately, this was a really bad experience for me. I thought I would be able to avoid dealer gimmicks by going to this dealership with a no-haggle TC price, but, sadly, that was not the case.
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