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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,421 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,421 reviews

April 07, 2024

Had a very pleasant experience with salesman Micheal Burton, he made the process simple! Not your typical high pressure salesman!! More

by rdsmith050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Horton
Apr 08, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We look forward to serving you again in the future!

March 30, 2024

Service was great. Checkout /pick up was a mess. Pick up was not a great experience More

by BB
Recommend Dealer
Yes
Apr 09, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback, we'll continue to improve our pickup process!

March 30, 2024

Attentive, Accommodating, Communicative. Great Service A step above all the rest. Great job by the Service Team. More

by BB
Recommend Dealer
Yes
Employees Worked With
Paul.
Apr 01, 2024 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

March 30, 2024

Service was great. Checkout /pick up was a mess. Pick up was not a great experience More

by BB
Recommend Dealer
Yes
Apr 01, 2024 -

Chuck Anderson Ford responded

We're so sorry to hear that! Can you email our general manager and let him know about your experience? We want to get this fixed as soon as possible.

March 30, 2024

Chuck Anderson made the process extremely easy for purchasing my new truck. I will definitely use them again when I'm looking for my next new vehicle. More

by jeanco0
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK ANDERSON
Apr 01, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback Jean!

March 28, 2024

Chuck Anderson made the process extremely easy for purchasing my new truck. I will definitely use them again when I'm looking for my next new vehicle. More

by hoehn_gregory22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ryan
Mar 29, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase from our new car department! We appreciate your business!

March 24, 2024

Easy transition to a new vehicle after trading in my old one. Complement that with a great salesman and you got yourself an outstanding dealership. More

by Michael Summers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase from us! We value your business and are here for you if you need us for anything in the future!

March 20, 2024

Michael was very helpful. I am an employee at the Kansas City Assembly Plant, and just needed a sales person for the actual deal. Michael understood that a helped where he cou More

by lazedayv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase, we hope you enjoy your new truck!

March 16, 2024

Great body repair service. Everyone was great and price was very reasonable. Repair was done promptly More

by RSLOAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul palmer
Mar 18, 2024 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business!

March 11, 2024

The works package was completed within an hour and dealership called to notify us being completed. Very satisfied with the care they took in servicing the vehicle. More

by MPENROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

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