Chuck Hutton Toyota Scion

Chuck Hutton Toyota Scion
4601 Hutton Way
Memphis, Tennessee 38116
(901) 345-3200

Manufacturers: Toyota, Scion

Most Reviewed Employees
Bill Webb Bill Webb
Sales
Chris Todd Chris Todd
Sales / Delivery Specialist
Brian Hicks Brian Hicks
Service Advisor
Randy Hudson Randy Hudson
Sales
Stephanie Hutson Stephanie Hutson
Service Advisor
James Robinson James Robinson
Sales
Jeff Palmore Jeff Palmore
Service Advisor
Matt Jackson Matt Jackson
Sales
Bernard Williams Bernard Williams
Sales
Earl Gregory Earl Gregory
Sales
Need a New Car?

Dealership Amenities
Automated Car Wash
Children's Play Room
Customer Lounge Area
Drive-In Service
Free Coffee
Free WiFi
Instant Financing
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 8:30 AM - 8:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
69 Reviews
Chuck Hutton Toyota Scion

Overall Score: 5 Star Rating4.9





About Chuck Hutton Toyota Scion
Certified: Chuck Hutton Toyota Scion
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Chuck Hutton Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



tjank8153
4/30/2012 2:40:34 PM

Overall Score: 5 Star Rating   4.7  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mitch James & Bill Webb

My Review of Chuck Hutton Toyota Scion:
We enjoyed working with your staff and making the purchase of the two cars an experience that we will tell all of our friends about.

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jdunn0922
3/25/2012 9:45:18 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Jackson

My Review of Chuck Hutton Toyota Scion:
I went to the dealership to purchase my second car from them due to their outstanding service. Matt Jackson was able to explain all of my options to me and found the perfect car for me! I will continue to return to this dealershop. The process of purchasing a car was easy with Matt and it allowed me to leave the dealership with my brand new car feeling comfortable that I made the right decision.

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Khannings
12/29/2011 11:41:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Two

My Review of Chuck Hutton Toyota Scion:
We returned to Chuck Hutton Toyota to purchase our second Prius, after our first one was totaled in an accident where I was only slightly injured, I was glad to be working again with Alex Gubanov, who had done such a great job introducing us to our first Prius, which we loved. This time he listened to our needs and concerns, then went to work to locate the car that met our needs. All of our communications were by phone and email until he actually had our car here, then our visit to the dealership was quick and painless, as Alex had everything prepared for us to make finalizing the transaction go smoothly. I highly recommend Alex to be thorough and honest with you during your purchase experience, and to follow up to make sure you are happy with your purchase.

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melborel
12/14/2011 9:06:59 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Webb

My Review of Chuck Hutton Toyota Scion:
From the moment I walked in, everyone was incredibly friendly. The pushiness that I had experienced at other car dealerships was pleasantly absent at Chuck Hutton. The process was very quick and easy from test driving through financing. Everybody listened to what I wanted and needed when buying this vehicle and did everything they could to make it happen. Mr. Webb had the car that I had inquired about pulled to the front of the building for me to look at and test drive. He was knowledgable and the most pleasant and honest salesman that I have ever dealt with. The Scion xD that I bought is wonderful and I could not be happier with my purchase. I will definately return to Chuck Hutton and Give Mr. Webb my business again, the next time I buy a car. I would highly reccommend both Chuck Hutton Toyota Scion and Mr. Webb to anyone.

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Response from: Chuck Hutton Toyota Scion
Added: 12/21/2011 5:00:30 PM
Thank you so much for taking the time to rate us! We are so glad that you didn't experience any pushiness from us and that Bill Webb was the most honest salesman you have ever dealt with. We're happy that you are so happy with your Scion xD! Thank you for recommending us, we really appreciate it. If you have any future suggestions or comments regarding sales and/or service at Chuck Hutton Toyota please let me know.

Thanks again,
Lindsay Overbey
Customer Relations Manager
(901)-345-3200 ext: 411
loverbey@chuckhutton.com

lcraine
12/3/2011 5:48:22 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Webb

My Review of Chuck Hutton Toyota Scion:
Mr. Webb was very professional and generous.I would definitely recommend him to any who wants to buy a car. He made me feel very comfortable and worked in between my budget leaving me to become a very happy customer. Mr. Webb customer service is outstanding. I'm so in love with my new car and proud to say I have a Toyota!!

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Response from: Chuck Hutton Toyota Scion
Added: 12/21/2011 4:57:18 PM
Thank you so much for taking the time to rate us! I am glad to hear that Bill Webb made your experience at Chuck Hutton Toyota outstanding. We appreciate you recommending him. Congrats on your new Toyota! If you have any future suggestions or comments regarding sales and/or service at Chuck Hutton Toyota please let me know.

Thanks again,
Lindsay Overbey
Customer Relations Manager
(901)-345-3200 ext: 411
loverbey@chuckhutton.com

britton88
10/30/2011 4:42:18 PM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Alex Gubanov

My Review of Chuck Hutton Toyota Scion:
Overall it was a nice experience that only issue we felt like was that we had asked several times what the price of the truck was with a special discount. I would recommend this dealership to people.

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Response from: Chuck Hutton Toyota Scion
Added: 12/2/2011 5:08:51 PM
Thank you so much for taking the time to rate us! I am glad to hear that you had a nice experience at Chuck Hutton Toyota. I appologize that you had to ask several times what the price of the truck was with a special discount and hope you found a price that you were happy with. Thank you for recommending us. If you have any future suggestions or comments regarding sales and/or service at Chuck Hutton Toyota please let me know.

Thanks again,
Lindsay Overbey
Customer Relations Manager
(901)-345-3200 ext: 411
loverbey@chuckhutton.com

blackjack415
10/22/2011 11:14:46 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Hayes

My Review of Chuck Hutton Toyota Scion:
I was looking for a used car for my daughter. David was very patient and gave me valuable information about each car that interest me. I felt confident in the decision that I made and I am enjoying my Avalon tremendously. David is fair and a very good listener. I am very pleased with my car hunting experience. I attribute a lot of it to David.

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Response from: Chuck Hutton Toyota Scion
Added: 12/2/2011 5:04:09 PM
Thank you so much for taking the time to rate us! I am happy to hear that you were so pleased with David Hayes and your experience at Chuck Hutton Toyota. I'm glad to hear you are enjoying your Avalon. If you have any future suggestions or comments regarding sales and/or service at Chuck Hutton Toyota please let me know.

Thanks again,
Lindsay Overbey
Customer Relations Manager
(901)-345-3200 ext: 411
loverbey@chuckhutton.com

tora08
10/5/2011 10:02:14 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Todd

My Review of Chuck Hutton Toyota Scion:
I WOULD JUST LIKE TO THANK (MR.SYED, MR.CHRIS, MR.SPEROS AND MR.BEN) THE EMPLOYES OF CHUCK HUTTON TOYOTA :) WHO MADE ME AND MY SON'S DAY VERY SPECIAL . WHEN WE ARRIVED ON THE LOT SATURDAY MORNING THERE WERE A FEW MEN STANDING AROUND WE HAD DRIVEN AROUND THE LOT TWICE JUST LOOKING AND NO ONE BOTHERED TO APPROCH US OR EVEN SPEAK BUT AS SOON AS MR.SYED WALKED AROUND THE CORNER HE APPROCHED US AND DID NOT LEAVE OUR SIDE UNTIL WE WERE LEAVING WITH THE CAR MY SON WANTED:)NOT ONLY DID THEY TAKE CARE OF US THEY ALSO GAVE MY SON VERY GOOD ADVICE (TAKE CARE OF YOUR CREDIT ,PAY YOUR CAR NOTE ON TIME AND YOU ARE NOT A TAXIE CAB) I FELT THIS WAS REALLY BIG ON THERE PART BECAUSE THEY COULD HAVE JUST SOLD A CAR BUT THEY DID MORE THEY ENCOURAGED HIM LIKE HIS FATHER AND I DO BUT YOU KNOW IT MAKES MORE SENSE WHEN IT COMES FROM A PERFECT STRANGER. SATURDAY MY WHOLE MIND SET WAS CHANGED ABOUT THIS TOYOTA(DEALERSHIP) LOCATION THE EMPLOYEE REALLY DO CARE EVEN THE MECHANICS CARE ONE TOLD MY SON WHILE IN THE RESTROOM THAT THEY WILL WORK WITH YOU AND THIS IS A REAL FAMILY PLACE AND THE HE IS PROUD TO BE WORKING HERE (SORRY DID NOT GET HIS NAME) AND AFTER THE WAY WE WERE TREATED I FELT THE LOVE:) AND WILL BE BACK NEXT YEAR TO PURCHASE MY NEW 2012 CAMARY XLE :)I HAVE A CAMARY AND MY NEXT OIL CHANGE WILL BE THERE .I JUST WANTED TO TAKE THE TIME TO EXPRESS HOW PLEASED I WAS AND HAPPY I WAS THERE ON SATURDAY OCT.1, 2011 AND THAT MR.SYED TOOK THE TIME TO SPEAK :)REMEMBER NEVER JUDGE A BOOK BY THE COVER AND YOU WONT BE JUDGED BACK.... THANKS CHRIS FOR SUGGESTING DEALER RATER :) PLEASE SHARE THIS ....

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Response from: Chuck Hutton Toyota Scion
Added: 12/2/2011 5:01:23 PM
Thank you so much for taking the time to write such a great review! We are thrilled to hear that you had such a great experience at Chuck Hutton Toyota. Congratulations to your son and I'm glad your day was very special. We look forward to seeing you at your next oil change and appreciate your business. I know Syed would love to put you in a new 2012 Camry XLE. If you have any future suggestions or comments regarding sales and/or service at Chuck Hutton Toyota please let me know.

Thanks again,
Lindsay Overbey
Customer Relations Manager
(901)-345-3200 ext: 411
loverbey@chuckhutton.com

JudiB
9/26/2011 9:32:19 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jeff Palmore

My Review of Chuck Hutton Toyota Scion:
It took a while to call and get the appointment. however, I was very delighted after a long day to come in and have such a pleasant experience. Jeff was helpful, knowledgeable and made the experience top notch. I would recomend this location to anyone wanting to have work done to there vehicles.

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Response from: Chuck Hutton Toyota Scion
Added: 9/26/2011 10:55:42 AM
Thank you so much for taking the time to rate us! I appologize that "it took a while to call and get the appointment". You can also make future service appointments online if that is more helpful. I'm glad to hear that you had such a pleasant experience and that Jeff did such a great job for you. Thank you for recommending us, we appreciate it greatly! If you have any future suggestions or comments regarding sales and/or service at Chuck Hutton Toyota please let me know.

Thanks again,
Lindsay Overbey
Customer Relations Manager
(901)-345-3200 ext: 411
loverbey@chuckhutton.com

fred4514
9/21/2011 9:14:52 AM

Overall Score: 4 Star Rating   3.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Robinson

My Review of Chuck Hutton Toyota Scion:
they were open with what was out there for me to get and what my option were as for as me getting the loan that i wanteed

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Response from: Chuck Hutton Toyota Scion
Added: 9/21/2011 10:44:12 AM
Thank you so much for taking the time to rate us! I am so glad to hear that James Robinson did such an awesome job and that you enjoyed your experience at Chuck Hutton Toyota. We are happy that you were able to get what you wanted as well. If you have any future suggestions or comments regarding sales and/or service at Chuck Hutton Toyota please let me know.

Thanks again,
Lindsay Overbey
Customer Relations Manager
(901)-345-3200 ext: 411
loverbey@chuckhutton.com

Reviews 11-20 >>