Circle Dodge Inc

Reason for Visit: Service

I recommend this dealer: No

My Review of Circle Dodge Inc:
dodge held my car hostage for THREE DAYS. i made the appointment 5 days ahead for a friday. friday i waited by the phone ALL DAY. heard nothing. i called them 3 times! each time i got nothing. i told them i needed my car for work. they promised it by the end of the day. well when i called, service was closed til monday! THEY LEFT ON A FRIDAY NIGHT KNOWING THEY WOULD NOT BE BACK TIL MONDAY! i had to borrow cars, miss apointments, and miss work. on saturday we saw the general manager about it and he was RUDE, DISRESPECTFUL, AND VERY UNPROFESSIONAL. he just stood there and said there was nothing he could do and even yelled at my mother! didnt try to call any of the service guys, did nothing. i finally got the car back monday. NEVER GO THERE FOR SERVICE. i reported them to the bbb and was mailed their response, they fabricated half the story. making up stuff i never said. said they didnt have my phone number, just the one from last year. MY PHONE NUMBER HASNT CHANGED IN 20 YEARS.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Circle Dodge Inc:
My problem was solved without incident. Thank you to the Service Department at Circle Dodoge.

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Circle Dodge Inc:
I am not sure if I would recommend this dealership for purchases anything yet! I had to bring in my brand new '08 Dakota for a drivers door problem and found out the moulding had to be replaced.....3 full days later I am able to get my truck back. It was filthy,disgusting, smelled of cigarettes and the door now looks bowed out! The best part is the fact that I dropped off the truck with 702 miles and got it back with 964 miles. WOW...Where did they go for 3 days! The kicker is the Body shop it went to was 0.5 miles down the road! We will see today what they have to say and how they will be satisfying this enornoous problem!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Circle Dodge Inc:
I HAVE PURCHASED 6 VEHICLES IN THE PAST 9 YEARS FROM THIS DEALERSHIP. FOR MY BUSINESS I PURCHASED 1 DAKOTA, 1 RAM, 2 CONVERSION VANS, AND FOR PERSONAL USE I HAVE PURCHASED 1 STRATUS AND 1 MINIVAN. i HAVE DELT WITH GARY ON EVERY PURCHASE AND HAVE BEEN TREATED RESPECTFULLY. THE ONLY COMPLAINT I HAVE IS WITH THE SERVICE DEPT. THEY ARE SLOW, RUDE, AND HAVE HAD TO BRING VEHICLES BACK SEVERAL TIMES FOR THE SAME PROBLEM. IN CONCLUSION, I GIVE THE SALES STAFF A PERFECT 10 AND THE SERVICE STAFF A 5 AT BEST.

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