Citrus Motors Kia
Ontario, CA
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423 Reviews of Citrus Motors Kia
Their Customer Service is the reason I continue to use and recommend Citrus Motors Ford. All my questions are always answered in a polite and knowledgeable manner and a hard sale on service is never push and recommend Citrus Motors Ford. All my questions are always answered in a polite and knowledgeable manner and a hard sale on service is never pushed on the customer. They are AWESOME and stand behind their work 100%. More
Dean and Richard who are in the service department are the greatest. They are helpful, polite and although taking your car into service is never a good thing they make sure that My wife and I are taken c the greatest. They are helpful, polite and although taking your car into service is never a good thing they make sure that My wife and I are taken care of. One of the good things is that they call you to give you updates on the progress and let you know when you can pick up the car. I know that when I take my car to Citrus Ford that great quality "SERVICE" will bring me back again with the trust that they will do a great job and stand by their work. Great job Dean and Richard! More
Ms. Prince greeted me at the service bay for my appointment, advice me of the problem. She let me know about what time my truck would be ready. I needed a ride, she made sure I got to my other ap appointment, advice me of the problem. She let me know about what time my truck would be ready. I needed a ride, she made sure I got to my other appointment on time. She also let me know if there was any other problem with my truck doing the day. Great Service Advisor. More
Once again I had a good experience using Citrus for servicing my 2007 Mustang. I also use Citrus to have my daughter's 2005 Escape serviced. The Escape and the Mustang are the third and fourth cars, servicing my 2007 Mustang. I also use Citrus to have my daughter's 2005 Escape serviced. The Escape and the Mustang are the third and fourth cars, respectively, purchased from Citrus. I always ask for Sheri Prince when I bring my cars in for service. High energy and willing to assist whereever she can. Calls me during the day to give me an update on the progress of work and an estimated time of completion. I will be back. More
Brian Meschon was extremely helpful when I brought my F-350 in to get fixed. He is a great asset to your company. Brian went above and beyond and I cant say enough good things about him. Thank you for al F-350 in to get fixed. He is a great asset to your company. Brian went above and beyond and I cant say enough good things about him. Thank you for all of your help in getting my truck fixed so fast. Because of Brian I will definitely be a returning customer. More
Jason Neufeld was great to work with on this sale. Excellent customer service. Kept me in touch all the time. Very knowledgeable in explaining all the car features. I hope to work him more in the futu Excellent customer service. Kept me in touch all the time. Very knowledgeable in explaining all the car features. I hope to work him more in the future. He was kind enough to deliver the car to my office. Dustin Young was great too. Also the whole team was great. Special thanks to Jason Neufeld. More
Service advisor kept on top of things for an exstensive repair and always stayed in touch with updates. It was so nice not having to chase someone daily for information. He was always there with a cheerf repair and always stayed in touch with updates. It was so nice not having to chase someone daily for information. He was always there with a cheerful, positive response. I have used Citrus Motors for previous repairs and maintainance and always have been satisfied with their service. More
Andrea handled my concerns with my vehicle with perfesionalizm. The promptness of the department made my visit that much less stressful and I was not in the waithing area for an unexpected amount perfesionalizm. The promptness of the department made my visit that much less stressful and I was not in the waithing area for an unexpected amount of time. Andrea told me she had 2 mechanics check out my concerns and they both found it to be normal. More
i loved the service possitive Attitude as soon as I walked in, Andrea introduced her self and made it easy for me to explain the reason of my visit. i recommended my family and friends to visit citrus walked in, Andrea introduced her self and made it easy for me to explain the reason of my visit. i recommended my family and friends to visit citrus motors anytime. i will make it my first choice for repairs and services thank you for having Andrea Gage in your team. More
The problem with my Explorer was identified and resolved quite satisfactorily. I had an electrical problem and they identified the problem was with the battery. The battery was replaced on warranty. The quite satisfactorily. I had an electrical problem and they identified the problem was with the battery. The battery was replaced on warranty. The 35,000 mile service on my Explorer was done in a timely manner. Richard was very helpful and kept me informed. More