Citrus Motors Kia

Dean provides great service every time i bring in my vehicle for service. ................................................................................................................................ vehicle for service. ................................................................................................................................................................................ More

Enrique has always been a wonderful service rep. He always returns my calls immediately, and making appointments is a breeze. His great personality and honesty make him the best service rep I have work always returns my calls immediately, and making appointments is a breeze. His great personality and honesty make him the best service rep I have worked with! I never have to worry about the quality of the work done and I know that the services I am recommended are needed and performed to the best ability possible. More

We were so pleased by the professionalism and service from the Citrus Motors salesteam. We had been working with another dealer but we were upset by the high pressure we felt from that dealer. We went to from the Citrus Motors salesteam. We had been working with another dealer but we were upset by the high pressure we felt from that dealer. We went to Citrus Motors instead because of the recommendation of a family member. At Citrus they were very helpful without using high pressure techniques. We got the truck we wanted at a price we can afford and we feel happy about the purchase instead of stressed out. Thanks, Citrus Motors. We won't go anywhere else for our next purchase and we will be recommending Citrus Motors to our family and friends. More

We are so pleased with this dealership that we will only go here for service for all our vehicles. Mario Ramos and Nick Sims do a fantastic job at keeping my truck out on the road. Best service around, we h go here for service for all our vehicles. Mario Ramos and Nick Sims do a fantastic job at keeping my truck out on the road. Best service around, we have been to several different dealerships for service and were not happy with any of them. Cirtus Motors finds the problem, communicates very well what has to be done, and fixes in a very timly manner. We have and will continue reccomending this dealership to friends and family. More

My Ford Explorer was in bad shape. the Check Charging System light and battery light was on and kept binging me! I called Citrus and spoke to Andrea and she assured me that Citrus could take care of all System light and battery light was on and kept binging me! I called Citrus and spoke to Andrea and she assured me that Citrus could take care of all my needs. Even though it was her day off, Andrea met me at the dealership at 8:30 and introduced me to Dean. Within 20 minutes Andrea explained to me what service my car needed, i agreed to the service and approx cost. Within 2 hours my car was fixed and i was on my way! Andrea and Dean were both very professional, knowledgable and friendly. That's what will keep me coming back, even though i live in Brea. I originally called Citrus because i had a very bad and costly experience with Fairway Ford in Placentia and resolved to never take my car there again. Kudos to Andrea, Dean and Citrus. You now have a customer for life! Thank You Sue Dahlstrom 714-746-3780 More

We had never purchased a used car from a dealer, and were skeptical about the process. We had to drive over 80 miles to look at a special 2003 T-bird, listed on the internet. My wife and I were very surpri skeptical about the process. We had to drive over 80 miles to look at a special 2003 T-bird, listed on the internet. My wife and I were very surprised (and pleased) with George the salesman with his knowlege, candor and helpfulness throughout the process. Management was direct and polite with no games. George was always available after the sale to help fix a few items before we took the car home too. Later, when we returned for service, Andrea worked hard to accomodate our long drive and schedule. She communicated the service issues and the work that was completed as promised. We're very happy so far with Citrus Motors and our first Ford! Thank you. More

Enrique was easy going and great to work with. I felt confident that he would take care of me and my care and keep me in the loop. I will make sure I work with him in the future when i bring my car to t confident that he would take care of me and my care and keep me in the loop. I will make sure I work with him in the future when i bring my car to the dealership. Also, the work was done quickly and I was well informed about the issues and when they would be resolved. More

We brought in two cars at same time, a 2007 Mustang GT/CS for a replacement battery and a 2005 Escape CLT for a standard service. I always ask for Sherri. I called at 11:00 AM to request same day service. for a replacement battery and a 2005 Escape CLT for a standard service. I always ask for Sherri. I called at 11:00 AM to request same day service. She worked me into the schedule for 2:00 PM. At 3:30 we drove away, heading home with both cars. In addition, at time of payment, she included a Ford money-off coupon to cover certain service work that I had performed on the Escape, saving me close to $20. To date I've bought four cars total from Citrus. People like Sherri keep me coming back. More

During a recent vacation from Texas to California, our F350 diesel overheated while towing a 5th wheel. We broke down outside Pasadena and after calling several Ford dealers who could not see us for a wee F350 diesel overheated while towing a 5th wheel. We broke down outside Pasadena and after calling several Ford dealers who could not see us for a week, we were referred to Citrus Ford in Ontario. Sheri Prince was our service agent and told us to come in the next day. They spent some time performing tests and diagnosed the problem as blown head gaskets and told us it would take until Friday to fix. They were extremely helpful and understanding of our situation. Sheri called daily with updates and in the end, the truck was ready a day early! We were thrilled! Although breaking down put a damper on our fun, ending up in the hands of skilled, dependable, courteous people was a blessing for us. Wish they were in San Antonio!! Thank you all! D. Harder San Antonio, TX More

Sheri is the best service advisor i have ever worked with!!! Citrus ford is one of the best customer service dealers i have ever experianced and i would highly recomend to any one who is looking to p with!!! Citrus ford is one of the best customer service dealers i have ever experianced and i would highly recomend to any one who is looking to purchase or needs service i have been a customer since 2002. More