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Citrus Motors

1375 South Woodruff Way, Ontario, California 91761
Sales: (909) 390-0930
Service: (888) 603-1646
Parts: (888) 603-1646

Makes: Ford|Kia|Service Center
 
Good
90% Recommend

Overall Rating 4.4

223 Lifetime Reviews

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Citrus Motors
223 Lifetime Reviews
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Citrus Motors Info
Hours
Amenities
About Citrus Motors

At Citrus Motors, we believe that your car buying experience should be relaxed and enjoyable. We also understand that, for many people, the process itself can outweigh the joy of purchasing a new car, which is why we offer our exclusive pressure-free guarantee. This simply means that we promise to make shopping for and purchasing a vehicle at Citrus Motors the easiest, most straightforward experience possible

About This Dealer | Hours of Operation | Amenities

About Citrus Motors

At Citrus Motors, we believe that your car buying experience should be relaxed and enjoyable. We also understand that, for many people, the process itself can outweigh the joy of purchasing a new car, which is why we offer our exclusive pressure-free guarantee. This simply means that we promise to make shopping for and purchasing a vehicle at Citrus Motors the easiest, most straightforward experience possible

Sales/Showroom

Monday 8:00 AM - 9:00 PM

Tuesday 8:00 AM - 9:00 PM

Wednesday 8:00 AM - 9:00 PM

Thursday 8:00 AM - 9:00 PM

Friday 8:00 AM - 9:00 PM

Saturday 8:00 AM - 9:00 PM

Sunday 10:00 AM - 8:00 PM

Service

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 AM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 6:00 PM

Sunday Closed

Parts

Monday 7:00 AM - 6:00 PM

Tuesday 7:00 AM - 6:00 PM

Wednesday 7:00 PM - 6:00 PM

Thursday 7:00 AM - 6:00 PM

Friday 7:00 AM - 6:00 PM

Saturday 7:00 AM - 6:00 PM

Sunday Closed

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
223 Dealership Reviews
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Reason For Visit
Sales (New)

"worst dealership I have ever set foot on"

I went in to buy a ford f 150 fx4. I saw a used one that I liked but they are charging over 8 thousand more than what the vehicle is currently worth, what they are charging is about the same base price for a NEW one of the same model. When I asked if we could negotiate the price my husband and I were told no, flat out no. We were at the upland ford dealership earlier and guess what they were willing to negotiate. I've bought fords before and will again. But I'm telling everyone to avoid this place at ALL COSTS. I mean unless you feel like being talked down to. Told if you're not willing to pay their exorbitant price that you must not want to buy a car at all. And completely ignored for 20 mins to an hour (and that's the short time after you've made contact).

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Employees dealt with

Vinnie Lora and some arrogant man named Shawn


Reason For Visit
Sales (New)

"The Most Awesome Dealership"

I purchased a Escape 10 years ago because it was n hassle dealership. So I came back and to purchase a new car. JJ and Ryan were awesome in walking my Husband and me through the process of a lease. I couldn't believe how easy it was for someone to lease and both of them were so helpful and answered any questions and concerns we had.

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Employees dealt with

Ryan Moody & JJ


Reason For Visit
Sales (New)

"Excellent service "

I had the most amazing service George and Gio were the best sales men that I have ever had the opportunity to buy a car through. They both went above and beyond to get me he best deal and price I highly recommend when going to citrus motor you ask for with George or Gio.

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Employees dealt with

George and Gio


Reason For Visit
Sales (Used)

"Spectacular sales team and very accomodating service team."

This was my wife and my second experience purchasing a vehicle and first time at Citrus Motors. Our first experience was at a Dodge dealership in Ontario and was less than favorable. Going into Citrus Motors, we were both a bit guarded and firm, but we began to notice how friendly and genuine the employees in the sales department were. We met with Daniel Petersen, Ryan Moody and Erica Harris for the test drive, discussion about terms and eventual purchase that same day. Of course we were pleased with the vehicle test and stats, but the best part about buying it was working with a team with such great displays of professionalism and decorum. They maintained an amicable environment, offering insight into optional purchases but were never pushy or forward. They simply provided information to us, explained the costs/benefits and the process kept moving forward, smoothly. My wife and I were exceedingly impressed with the level of respect the staff had, especially in the three mentioned above. After our drive home from the dealership we thought up a few questions we had forgotten to ask and, despite the late hour at the time, we sent a text message to Daniel (number provided on the business card) in hopes of a response the next day. To our surprise, we received replies from him that same evening. That was the icing on the cake for us, when we realized just how much this sales team appreciated our business. I cannot stress enough just how happy we were to have worked with Daniel, Ryan, and Erica. We will recommend this place to all of our friends and family looking to purchase a vehicle.

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Employees dealt with

Daniel Petersen, Ryan Moody, Erica Harris


Reason For Visit
Sales (Used)

"Our experience was amazing. "

"I've bought quite a few cars in the 40+ years I've been a licensed driver. I can't think of an easier or more pleasant experience than the one my husband and I had with Tyson Roberts last week. That's because there hasn't been one! He surpassed expectations - delivering a car that was more and better than what we asked him to find for us! He stayed within our price range too! (That dosen't leave much room for dissatisfaction.) We are now committed future buyers of the kind of cars you keep in stock: lightly-used, well-cared-for, pre-owned premium vehicles. We'll eagerly anticipate returning in the years to come. Thanks again!" -

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Employees dealt with

Tyson Roberts


Reason For Visit
Sales (New)

"Great purchase experience!"

Excellent customer service by Ryan Moody and Miguel G.. Ryan showed us all the rebates and incentives available for the vehicles we were considering and explained each one. He helped us reach our goals for trade-in value, new vehicle price and finance rate. Miguel helped us find the vehicle and options we were interested in and we test drove the vehicles. After our purchase Miguel explained the controls, special features and helped program in the phones. The finance person made signing the paperwork easy and explained each form. A great purchasing experience and stress free environment.

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Employees dealt with

Ryan Moody


Reason For Visit
Sales (New)

"Outstanding"

George and Cruz did a fantastic job! I was amazed how quickly they handled everything without sacrificing quality of service; especially considering they had to go get the car I wanted from another dealer. The entire Kia staff was friendly and respectful. They never made me feel like I was just another sale or dollar signs; felt like they actually cared that I got a good deal and was happy. Thanks guys!

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Employees dealt with

George Cole, Cruz Leon


Reason For Visit
Sales (New)

"Pleasant & Perfect Lease Dealer"

Tyson went above and beyond showing me the variety of cars and SUVs I was considering for a lease. Tyson found the car I wanted and in the color I preferred. Finance paperwork was clear and effortless. I purchased the pre-paid maintenance. Now, I have the car I want with low payments (compared to my prior lease) and pre-paid maintenance! My budget will enjoy. Thanks Tyson for a pleasant experience.

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Employees dealt with

Tyson Roberts


Reason For Visit
Sales (New)

"Excellent"

Excellent customer services by Guillermo Garcia. Guillermo and the dealership work with me and my family to reach our goal. They helped with the financial services and made my dream come true. They explained in detail the paperwork. And finally they explained how the escape vehicle worked and showed us all the special features. Thanks, Cindy.

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Employees dealt with

Guillermo Garcia


Reason For Visit
Sales (New)

"sales manager"

Ted was great to work with. He gave me a great deal without wasting my time. It only took a couple hours. Ted and the staff are great !

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