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City KIA of Greater Orlando

Orlando, FL

4.4
3,009 Reviews
City Kia Of Greater Orlando Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping from the greater Orlando area or from one of our other beautiful cities. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, Kia K5, Niro, Kia Rio, Kia Seltos, Kia Sportage, Kia Sorento, and Kia Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. At City Kia of Greater Orlando we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. You’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.”
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9550 S Orange Blossom Trl

Orlando, FL

32837

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Showing 3,009 reviews

November 02, 2025

marvelous He's a very attentive and helpful person, and above all, he made sure my car was in perfect condition. I want him to take care of me every time More

by saxovifonvi
Recommend Dealer
Yes
Employees Worked With
Jay
Nov 02, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

November 02, 2025

Miguel answered all of my questions clearly, was accurate with the timeline and kept me updated throughout the process of my car receiving scheduled upgrade services. More

by CHERESEHOLLAND09
Recommend Dealer
Yes
Employees Worked With
Miguel Santiago
Nov 02, 2025 -

City KIA of Greater Orlando responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 02, 2025

Jay made everything clear and explained why each service was important to get. Everything was completed in a timely fashion. We left happy More

by Lemus.bessie
Recommend Dealer
Yes
Employees Worked With
Jay
Nov 02, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

November 02, 2025

There were some issues with the new car I purchased at the moment of the sale that at the time were not noticed by me but were addressed under the warranty. More

by JELEP2150
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nate Coronado
Nov 02, 2025 -

City KIA of Greater Orlando responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2025

Es genial y muy buena atención. . complacido con la compra y muy buena asesoría! 100% More

by ROYERSON15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roxana
Nov 02, 2025 -

City KIA of Greater Orlando responded

Here at City KIA of Greater Orlando, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 02, 2025

Es genial y muy buena atención. . complacido con la compra y muy buena asesoría! 100% More

by ROYERSON15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roxana
Nov 02, 2025 -

City KIA of Greater Orlando responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City KIA of Greater Orlando!

November 02, 2025

Josh was great. Explained everything in detail about the expensive 30k maintenance. He gave me his personal number and was gave me constant updates until my car was More

by IRVINGQUITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Farley
Nov 02, 2025 -

City KIA of Greater Orlando responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2025

Great services everyone is nice super fast service all is fine and good and clean More

by MAUROKJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRANCO PAPAGNO
November 02, 2025

Great service Appt on time good customer service good options to either stay or provide service to go back home More

by GENANUMPE
Recommend Dealer
Yes
Employees Worked With
Daniel Landeiro
Nov 02, 2025 -

GENANUMPE responded

Yes

Nov 02, 2025 -

City KIA of Greater Orlando responded

Thanks for sharing about your experience with City KIA of Greater Orlando. We appreciate your business and hope to see you again soon!

November 02, 2025

Great customer service Very good customer service, Ivan is an excellent salesperson and his boss is very friendly. More

by MILENAQCANO
Recommend Dealer
Yes
Employees Worked With
Ivan Merchan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Merchan
Nov 02, 2025 -

City KIA of Greater Orlando responded

Thank you so much for choosing City KIA of Greater Orlando! Please let us know if we can be of any more assistance.

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